Hospitality

4.6( 7 REVIEWS )
203 STUDENTS

Hospitality

4.6( 7 REVIEWS )
203 STUDENTS

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Hospitality TAKE THIS COURSE loader 1

Overview:

Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry.

Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence.

Enrol now and let your clients have the best travel experience!

Please note that this course only gives you the theoretical knowledge to succeed in this industry. Our Hospitality Course doesn’t entitle you to practise as a professional in this specific sector.

Learning Objectives

    • Familiarise yourself with the various types of concierge services
    • Learn the principles for a concierge service business
    • Gain the skills to deliver exceptional customer service
    • Learn about the concierge work environment and etiquettes
    • Enrich your knowledge of the emergency measures of a hotel concierge

Who is this Course for?

This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential.

Entry Requirement

    • This course is available to all learners of all academic backgrounds.
    • Good understanding of English language, numeracy and ICT are required to attend this course.

CPD Certificate from Course Gate

At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.

Career path

On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include:

    • Concierge
    • Front Office Manager
    • General Manager
    • Assistant General Manager
    • Customer Relationship Officer
    • Hotel Manager
    • Floor Supervisor

Course Curriculum

Module 01: Understanding the Service
Understanding the Service 00:12:00
Module 02: Types of Concierge Services
Types of Concierge Services 00:19:00
Module 03: Necessary Skills for Any Concierge
Necessary Skills for Any Concierge 00:26:00
Module 04: Principles for a Concierge Service Business
Principles for a Concierge Service Business 00:20:00
Module 05: Delivering Customer Service
Delivering Customer Service 00:13:00
Module 06: Concierge Work Environment and Etiquettes
Concierge Work Environment and Etiquettes 00:18:00
Module 07: Emergency Measures for a Hotel Concierge
Emergency Measures for a Hotel Concierge 00:13:00
Assignment
Assignment – Hospitality 00:00:00
Course Certification
Order your Certificate 00:00:00
Hospitality
Hospitality TAKE THIS COURSE loader

Instructors

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