Course Curriculum
Basic Data Analysis | |||
Introduction | 00:02:00 | ||
Agenda and Principles of Process Management | 00:06:00 | ||
The Voice of the Process | 00:05:00 | ||
Working as One Team for Improvement | 00:04:00 | ||
Exercise: The Voice of the Customer | 00:03:00 | ||
Tools for Data Analysis | 00:07:00 | ||
The Pareto Chart | 00:03:00 | ||
The Histogram | 00:03:00 | ||
The Run Chart | 00:04:00 | ||
Exercise: Presenting Performance Data | 00:05:00 | ||
Understanding Variation | 00:06:00 | ||
The Control Chart | 00:06:00 | ||
Control Chart Example | 00:04:00 | ||
Control Chart Special Cases | 00:06:00 | ||
Interpreting the Control Chart | 00:10:00 | ||
Control Chart Exercise | 00:07:00 | ||
Strategies to Deal with Variation | 00:06:00 | ||
Using Data to Drive Improvement | 00:14:00 | ||
A Structure for Performance Measurement | 00:06:00 | ||
Data Analysis Exercise | 00:06:00 | ||
Course Project | 00:03:00 | ||
Test your Understanding | 00:17:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
Data Analysis Basics