Description:
Office administration is a set of daily activities that incorporates the management of employees, coordination of groups, financial planning, and the logistic support of an organization. Office admin is considered as a heart of an office. If you are pursuing a high position in this field, take this accredited Office Administration Online Course course to develop your skills you need to kick-start in such roles.
The course contents teach you how to develop communication skills, manage projects, co-operate with employees, work under pressure, and keep yourself organized for your individual as well as organizational growth. The course enhances your management and motivational skills to create a sound office environment.
Who is this course for?
- This course would be ideal for those that want to work in administrative support roles in public or private sector organizations or want to improve their administrative and supervisory skills.
Entry Requirement:
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.
Course Curriculum
Admin Support | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Getting Organized (I) | 00:05:00 | ||
Module Three – Getting Organized (II) | 00:05:00 | ||
Module Four – Managing Time | 00:05:00 | ||
Module Five – Getting It All Done On Time | 00:05:00 | ||
Module Six – Special Tasks | 00:05:00 | ||
Module Seven – Verbal Communication Skills | 00:05:00 | ||
Module Eight – Non-Verbal Communication Skills | 00:05:00 | ||
Module Nine – Empowering Yourself | 00:05:00 | ||
Module Ten – The Team of Two | 00:05:00 | ||
Module Eleven – Taking Care of Yourself | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Business Writing | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Working with Words | 01:00:00 | ||
Module Three – Constructing Sentences | 01:00:00 | ||
Module Four – Creating Paragraphs | 01:00:00 | ||
Module Five – Writing Meeting Agendas | 01:00:00 | ||
Module Six – Writing E-mails | 01:00:00 | ||
Module Seven – Writing Business Letters | 01:00:00 | ||
Module Eight – Writing Proposals | 01:00:00 | ||
Module Nine – Writing Reports | 01:00:00 | ||
Module Ten – Other Types of Documents | 01:00:00 | ||
Module Eleven – Proofreading and Finishing | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Bookkeeping & Payroll Management | |||
Module One – Introduction | 00:30:00 | ||
Module Two – Basic Terminology | 01:00:00 | ||
Module Three – Basic Terminology (II) | 01:00:00 | ||
Module Four – Accounting Methods | 01:00:00 | ||
Module Five – Keeping Track of Your Business | 01:00:00 | ||
Module Six – Understanding the Balance Sheet | 01:00:00 | ||
Module Seven – Other Financial Statements | 01:00:00 | ||
Module Eight – Payroll Accounting Terminology | 01:00:00 | ||
Module Nine – End of Period Procedures | 01:00:00 | ||
Module Ten – Financial Planning, Budgeting and Control | 01:00:00 | ||
Module Eleven – Auditing | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Customer Service and Telephone Handling | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Aspects of Phone Etiquette | 01:00:00 | ||
Module Three – Using Proper Phone Language | 01:00:00 | ||
Module Four – Eliminate Phone Distractions | 01:00:00 | ||
Module Five – Inbound Calls | 01:00:00 | ||
Module Six – Outbound Calls | 01:00:00 | ||
Module Seven – Handling Rude or Angry Callers | 01:00:00 | ||
Module Eight – Handling Interoffice Calls | 01:00:00 | ||
Module Nine – Handling Voicemail Messages | 01:00:00 | ||
Module Ten – Methods of Training Employees | 01:00:00 | ||
Module Eleven – Correcting Poor Telephone Etiquette | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Microsoft Word | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Document | 01:00:00 | ||
Module Five – Basic Editing Tasks | 01:00:00 | ||
Module Six – Basic Formatting Tasks | 01:00:00 | ||
Module Seven – Formatting Paragraphs | 01:00:00 | ||
Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
Module Nine – Working with Styles | 01:00:00 | ||
Module Ten – Formatting the Page | 01:00:00 | ||
Module Eleven – Sharing Your Document | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Activities- Microsoft Word for Beginners | 00:00:00 | ||
Microsoft Excel | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening Excel | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Worksheet | 01:00:00 | ||
Module Five – Viewing Excel Data | 01:00:00 | ||
Module Six – Building Formulas | 01:00:00 | ||
Module Seven – Using Excel Functions | 01:00:00 | ||
Module Eight – Using Quick Analysis | 01:00:00 | ||
Module Nine – Formatting Your Data | 01:00:00 | ||
Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
Module Twelve – Wrapping Up | 01:00:00 | ||
Activities – Microsoft Excel for Beginner Learners | 00:00:00 | ||
Microsoft PowerPoint | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening PowerPoint | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Presentation | 01:00:00 | ||
Module Five – Working with Text | 01:00:00 | ||
Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
Module Seven – Adding Pictures | 01:00:00 | ||
Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
Module Nine – Working with Transitions and Animations | 01:00:00 | ||
Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
Module Eleven – Showtime! | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Activities-Microsoft PowerPoint for Beginners | 00:00:00 | ||
Microsoft Access | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening and Closing Access | 01:00:00 | ||
Module Three – An Introduction to Databases | 01:00:00 | ||
Module Four – Sharing Data Using Apps | 01:00:00 | ||
Module Five – Working in Your App | 01:00:00 | ||
Module Six – An Introduction to Desktop Databases | 01:00:00 | ||
Module Seven – Performing Basic Table Tasks | 01:00:00 | ||
Module Eight – Working with Fields | 01:00:00 | ||
Module Nine – Working with Table Relationships | 01:00:00 | ||
Module Ten – An Introduction to Queries, Forms, and Reports | 01:00:00 | ||
Module Eleven – Protecting Your Data | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Activities – Microsoft Access for Beginners | 00:00:00 | ||
Microsoft Outlook | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening and Closing Outlook | 01:00:00 | ||
Module Three – Understanding the Interface | 01:00:00 | ||
Module Four – Working with the Message List and the Reading Pane | 01:00:00 | ||
Module Five – Using Message List Commands | 01:00:00 | ||
Module Six – Creating a New Email | 01:00:00 | ||
Module Seven – Managing Email | 01:00:00 | ||
Module Eight – Searching for Items | 01:00:00 | ||
Module Nine – An Introduction to the Calendar | 01:00:00 | ||
Module Ten – An Introduction to Tasks | 01:00:00 | ||
Module Eleven – An Introduction to Contact | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Activities – Microsoft Outlook for Beginners | 00:00:00 | ||
Mock Exam | |||
Mock Exam- Office Administration Online Course | 00:30:00 | ||
Final Exam | |||
Final Exam- Office Administration Online Course | 00:30:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |