Name: Administration Bundle Course
Price: 175 GBP
Rating: 4.6 (7 reviews)

Description:

Whether you run a company yourself or are currently/ looking to be employed in Business Administration, this course is perfect for you.

The Administration Bundle Course will give you all the skills needed to be able to organise a business to the best standard possible. Some of the topics you will learn include; administration support, basic bookkeeping, business writing, meeting management, social media use in the workplace, basic organisational skills and much much more.

Learn all the Business Administration skills you need to succeed in your career with this Administration Bundle Course. The course is Ideal for those new to Opsview or anybody who wants to bring their knowledge of the product up to an advanced level.

Who is this Course for?

Administration Bundle Course is perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

Entry Requirement:

This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of the English language, numeracy and ICT are required to attend this course.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.

Course Curriculum

Administration Bundle Course - Update Version
Administrative Management
	Module 01: Introduction to Office Administration	00:15:00
	Module 02: Skills of an Effective Administrator	00:17:00
	Module 03: Business Etiquette	00:20:00
	Module 04: Business Telephone Skills	00:20:00
	Module 05: Representing Your Boss and Company	00:37:00
	Module 06: Mail Services and Shipping	00:28:00
	Module 07: Travel Arrangements	00:26:00
	Module 08: Organising Meeting and Conferences	00:29:00
	Module 09: Time Management	00:36:00
	Module 10: Record Keeping and Filing Systems	00:29:00
	Module 11: Business Writing Skills	00:42:00
	Module 12: Organisational Skills	00:27:00
	Module 13: Communication Skills	00:28:00
	Module 14: Customer Service	00:17:00
	Module 15: Effective Planning and Scheduling	00:52:00
	Module 16: Invoicing/Petty Cash	00:28:00
Customer Service – Representative
	WHY Customer Service Is CRITICAL To Your Business!	00:05:00
	Good Isn’t Good Enough!	00:03:00
	We Are ALL in the “Helping Field”	00:10:00
	Providing “Concierge” Level Of Service	00:06:00
	The 5 Tenets Of TQM	00:03:00
	How To Boost Customer Satisfaction	00:08:00
	How To Avoid The 10 Deadly Sins Of Customer Service!	00:15:00
	More Money $$$ – Through Customer Retention	00:05:00
	How Much Is A Customer Worth? $$$	00:08:00
	Do You Understand Your Customer?	00:07:00
	Dealing With Difficult Customers	00:19:00
	“LEAP” Into Customer Service!	00:18:00
	Exceptional Phone Service	00:17:00
	WHY Customers Buy From YOU! $$$	00:17:00
	BONUS LECTURE!!! FINAL TIPS!!!	00:07:00
Time Management Diploma
	Benefits Of Effective Time Management	00:07:00
	3 Main Concepts For Effective Time Management	00:07:00
	Specific Time Management Techniques	00:12:00
	Specific Time Management Techniques	00:20:00
	Specific Time Management Techniques	00:11:00
	Specific Time Management Techniques	00:13:00
	Specific Time Management Techniques	00:15:00
	Specific Time Management Techniques	00:09:00
	Specific Time Management Techniques	00:09:00
	Specific Time Management Techniques	00:08:00
	Specific Time Management Techniques	00:15:00
	Effective Time Management – Conclusion & Final Thoughts	00:10:00
Self Confidence Building Therapy
	What You Will Learn	00:03:00
	What Is Assertiveness Part 1	00:04:00
	What Is Assertiveness Part 2	00:05:00
	Your Rights And Beliefs	00:07:00
	Assertive Body Language	00:07:00
	Assertiveness Feedback Cards	00:03:00
	Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W	00:16:00
	Provide Helpful Feedback To Others	00:07:00
	Receive Negative Feedback, React & Defend Yourself When Criticized	00:10:00
	Learn To Say No	00:06:00
	Deal With Conflicts, Deal With Confrontation, Challenging Situations	00:11:00
	Reduce Negative Emotions & Discomfort When Talking To People	00:09:00
Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!
Introduction
	INTRO FINAL	00:01:00
Microsoft Word Essentials
	New Word Document and Templates	00:02:00
	Tabs, Ribbons and Groups	00:03:00
	Zoom and Rulers in Word	00:02:00
	Editing the Word Document	00:03:00
	Insert Pictures with Word	00:05:00
	Insert Shape and Text Box in Word	00:02:00
	Review Tab in Word	00:03:00
	Layout in Word	00:02:00
	File Options in Word	00:02:00
	Closing and Reopening in Word	00:02:00
Microsoft PowerPoint Essentials
	New PowerPoint Presentation and Templates	00:02:00
	Tabs Ribbons and Groups in PowerPoint	00:03:00
	First Slide and Designing the Slide	00:02:00
	Home Tab and Updates in PowerPoint	00:02:00
	Buttons in PowerPoint	00:01:00
	Inserting Pictures in PowerPoint	00:04:00
	Presentation Mode	00:01:00
	Animations Tab	00:05:00
	File Options in PowerPoint	00:02:00
	Closing and Reopening in PowerPoint	00:01:00
Microsoft Outlook Essentials
	Setting Up Outlook with Accounts	00:03:00
	Tabs, Ribbons and Groups in Outlook	00:03:00
	Navigation Bar in Outlook	00:01:00
	Organizing Outlook with Favorites and Folders	00:03:00
	Additional Options inside Outlook Tabs	00:01:00
	Reading, Writing and Receiving Emails	00:08:00
	Attaching Items in Outlook Mails	00:03:00
	The View Tab in Outlook	00:02:00
	Create a Rule to move emails to a folder	00:04:00
	Insert a screen shot from Excel	00:02:00
Microsoft Excel Keyboard Shortcuts
	Formatting Excel Keyboard Shortcuts	00:02:00
	Table Excel Keyboard Shortcuts	00:02:00
	Editing Excel Keyboard Shortcuts	00:05:00
	Formula Excel Keyboard Shortcuts	00:03:00
	Workbook Excel Keyboard Shortcuts	00:02:00
	Handy Excel Shortcuts Keyboard Shortcuts	00:05:00
Mock Exam
Final Exam
Administration Bundle Course - Old Version
Administrative Management
	Module One – Getting Started	00:05:00
	Module Two – Why Your Office Needs Administrative Procedures	00:05:00
	Module Three – Gathering the Right Tools	00:05:00
	Module Four – Identifying Procedures to Include	00:05:00
	Module Five – Top Five Procedures to Record	00:05:00
	Module Six – What to Include in Your Binder (I)	00:05:00
	Module Seven – What to Include in Your Binder (II)	00:05:00
	Module Eight – Organizing Your Binder	00:05:00
	Module Nine – What Not to Include in the Procedure Guide	00:05:00
	Module Ten – Share Office Procedure Guide	00:05:00
	Module Eleven – Successfully Executing the Guide	00:05:00
	Module Twelve – Wrapping Up	00:05:00
Admin Support
	Module One – Getting Started	00:30:00
	Module Two – Getting Organized (I)	00:05:00
	Module Three – Getting Organized (II)	00:05:00
	Module Four – Managing Time	00:05:00
	Module Five – Getting It All Done On Time	00:05:00
	Module Six – Special Tasks	00:05:00
	Module Seven – Verbal Communication Skills	00:05:00
	Module Eight – Non-Verbal Communication Skills	00:05:00
	Module Nine – Empowering Yourself	00:05:00
	Module Ten – The Team of Two	00:05:00
	Module Eleven – Taking Care of Yourself	00:05:00
	Module Twelve – Wrapping Up	00:05:00
Personal Assistant
	Module One – Getting Started	00:30:00
	Module Two – Working with Your Manager	01:00:00
	Module Three – Administrative Soft Skills	01:00:00
	Module Four – Effective Time Management	01:00:00
	Module Five – Meeting Management	01:00:00
	Module Six – Tools of the Trade (I)	01:00:00
	Module Seven – Tools of the Trade (II)	01:00:00
	Module Eight – Being an Effective Gatekeeper	01:00:00
	Module Nine – Organizational Skills	01:00:00
	Module Ten – Confidentiality Guidelines	01:00:00
	Module Eleven – Special Tasks	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Executive and Personal Assistant Training Course- Activities	00:00:00
Business Writing
	Module One – Getting Started	00:30:00
	Module Two – Working with Words	01:00:00
	Module Three – Constructing Sentences	01:00:00
	Module Four – Creating Paragraphs	01:00:00
	Module Five – Writing Meeting Agendas	01:00:00
	Module Six – Writing E-mails	01:00:00
	Module Seven – Writing Business Letters	01:00:00
	Module Eight – Writing Proposals	01:00:00
	Module Nine – Writing Reports	01:00:00
	Module Ten – Other Types of Documents	01:00:00
	Module Eleven – Proofreading and Finishing	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Customer Service
	Introduction To Customer Service	00:15:00
	The Power of Positive Thinking in Customer Service	00:30:00
	Types of Difficult Customers and How to Help them	01:00:00
	How to Deal with Difficult Customers	00:30:00
	Conclusion	00:15:00
Time Management
	Where Do You Spend Your Time	01:00:00
	Managing Tasks	01:00:00
	Planning	01:00:00
	Goals	01:00:00
	Tips From The Gurus	01:00:00
	Wrapping Up	00:15:00
Organisational Skills
	Module One – Getting Started	00:05:00
	Module Two – Remove the Clutter	00:05:00
	Module Three – Prioritize	00:05:00
	Module Four – Scheduling Your Time	00:05:00
	Module Five – To Do Lists	00:05:00
	Module Six – Paper and Paperless Storage	00:05:00
	Module Seven – Organization in Your Work Area	00:05:00
	Module Eight – Tools to Fight Procrastination	00:05:00
	Module Nine – Organizing Your Inbox	00:05:00
	Module Ten – Avoid the Causes of Disorganization	00:05:00
	Module Eleven – Discipline is the Key to Stay Organized	00:05:00
	Module Twelve – Wrapping Up	00:05:00
	Organisational Skills Course for Administrator- Activities	00:00:00
Self Esteem & Confidence Building
	Module One – Getting Started	01:00:00
	Module Two – What Does Self-Confidence Mean To You	01:00:00
	Module Three – Obstacles to Our Goals	01:00:00
	Module Four – Communication Skills	01:00:00
	Module Five – The Importance of Goal Setting	01:00:00
	Module Six – Feeling the Part	01:00:00
	Module Seven – Looking the Part	01:00:00
	Module Eight – Sounding the Part	01:00:00
	Module Nine – Powerful Presentations	00:30:00
	Module Ten – Coping Techniques	01:00:00
	Module Eleven – Dealing with Difficult Behavior	00:30:00
	Module Twelve – Wrapping Up	00:15:00
Microsoft Word
	Module One – Getting Started	00:30:00
	Module Two – Opening	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Document	01:00:00
	Module Five – Basic Editing Tasks	01:00:00
	Module Six – Basic Formatting Tasks	01:00:00
	Module Seven – Formatting Paragraphs	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Styles	01:00:00
	Module Ten – Formatting the Page	01:00:00
	Module Eleven – Sharing Your Document	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Microsoft PowerPoint
	Module One – Getting Started	00:30:00
	Module Two – Opening PowerPoint	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Presentation	01:00:00
	Module Five – Working with Text	01:00:00
	Module Six – Formatting Text and Paragraphs	01:00:00
	Module Seven – Adding Pictures	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Transitions and Animations	01:00:00
	Module Ten – Setting Up Your Slide Show	01:00:00
	Module Eleven – Showtime!	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Microsoft Excel
	Module One – Getting Started	00:30:00
	Module Two – Opening Excel	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Worksheet	01:00:00
	Module Five – Viewing Excel Data	01:00:00
	Module Six – Building Formulas	01:00:00
	Module Seven – Using Excel Functions	01:00:00
	Module Eight – Using Quick Analysis	01:00:00
	Module Nine – Formatting Your Data	01:00:00
	Module Ten – Using Styles, Themes, and Effects	01:00:00
	Module Eleven – Printing and Sharing Your Workbook	01:00:00
	Module Twelve – Wrapping Up	01:00:00