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TAKE THIS COURSE 
£175.00£21.00- 1 year
- Level 4
- Course Certificate
- Number of Units213
- Number of Quizzes0
- 3 days, 20 hours Gift this course
Description:
Whether you run a company yourself or are currently/ looking to be employed in Business Administration, this course is perfect for you.
The Administration Bundle Course will give you all the skills needed to be able to organise a business to the best standard possible. Some of the topics you will learn include; administration support, basic bookkeeping, business writing, meeting management, social media use in the workplace, basic organisational skills and much much more.
Learn all the Business Administration skills you need to succeed in your career with this Administration Bundle Course. The course is Ideal for those new to Opsview or anybody who wants to bring their knowledge of the product up to an advanced level.
Who is this Course for?
Administration Bundle Course is perfect for anyone trying to learn potential professional skills.As there is no experience and qualification required for this course, it is available for all students from any academic background.
Entry Requirement:
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of the English language, numeracy and ICT are required to attend this course.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.
Career path
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.
Course Curriculum
| Administration Bundle Course - Update Version | |||
| Administrative Management | |||
| Module 01: Introduction to Office Administration | 00:15:00 | ||
| Module 02: Skills of an Effective Administrator | 00:17:00 | ||
| Module 03: Business Etiquette | 00:20:00 | ||
| Module 04: Business Telephone Skills | 00:20:00 | ||
| Module 05: Representing Your Boss and Company | 00:37:00 | ||
| Module 06: Mail Services and Shipping | 00:28:00 | ||
| Module 07: Travel Arrangements | 00:26:00 | ||
| Module 08: Organising Meeting and Conferences | 00:29:00 | ||
| Module 09: Time Management | 00:36:00 | ||
| Module 10: Record Keeping and Filing Systems | 00:29:00 | ||
| Module 11: Business Writing Skills | 00:42:00 | ||
| Module 12: Organisational Skills | 00:27:00 | ||
| Module 13: Communication Skills | 00:28:00 | ||
| Module 14: Customer Service | 00:17:00 | ||
| Module 15: Effective Planning and Scheduling | 00:52:00 | ||
| Module 16: Invoicing/Petty Cash | 00:28:00 | ||
| Customer Service – Representative | |||
| WHY Customer Service Is CRITICAL To Your Business! | 00:05:00 | ||
| Good Isn’t Good Enough! | 00:03:00 | ||
| We Are ALL in the “Helping Field” | 00:10:00 | ||
| Providing “Concierge” Level Of Service | 00:06:00 | ||
| The 5 Tenets Of TQM | 00:03:00 | ||
| How To Boost Customer Satisfaction | 00:08:00 | ||
| How To Avoid The 10 Deadly Sins Of Customer Service! | 00:15:00 | ||
| More Money $$$ – Through Customer Retention | 00:05:00 | ||
| How Much Is A Customer Worth? $$$ | 00:08:00 | ||
| Do You Understand Your Customer? | 00:07:00 | ||
| Dealing With Difficult Customers | 00:19:00 | ||
| “LEAP” Into Customer Service! | 00:18:00 | ||
| Exceptional Phone Service | 00:17:00 | ||
| WHY Customers Buy From YOU! $$$ | 00:17:00 | ||
| BONUS LECTURE!!! FINAL TIPS!!! | 00:07:00 | ||
| Time Management Diploma | |||
| Benefits Of Effective Time Management | 00:07:00 | ||
| 3 Main Concepts For Effective Time Management | 00:07:00 | ||
| Specific Time Management Techniques | 00:12:00 | ||
| Specific Time Management Techniques | 00:20:00 | ||
| Specific Time Management Techniques | 00:11:00 | ||
| Specific Time Management Techniques | 00:13:00 | ||
| Specific Time Management Techniques | 00:15:00 | ||
| Specific Time Management Techniques | 00:09:00 | ||
| Specific Time Management Techniques | 00:09:00 | ||
| Specific Time Management Techniques | 00:08:00 | ||
| Specific Time Management Techniques | 00:15:00 | ||
| Effective Time Management – Conclusion & Final Thoughts | 00:10:00 | ||
| Self Confidence Building Therapy | |||
| What You Will Learn | 00:03:00 | ||
| What Is Assertiveness Part 1 | 00:04:00 | ||
| What Is Assertiveness Part 2 | 00:05:00 | ||
| Your Rights And Beliefs | 00:07:00 | ||
| Assertive Body Language | 00:07:00 | ||
| Assertiveness Feedback Cards | 00:03:00 | ||
| Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W | 00:16:00 | ||
| Provide Helpful Feedback To Others | 00:07:00 | ||
| Receive Negative Feedback, React & Defend Yourself When Criticized | 00:10:00 | ||
| Learn To Say No | 00:06:00 | ||
| Deal With Conflicts, Deal With Confrontation, Challenging Situations | 00:11:00 | ||
| Reduce Negative Emotions & Discomfort When Talking To People | 00:09:00 | ||
| Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes! | |||
| Introduction | |||
| INTRO FINAL | 00:01:00 | ||
| Microsoft Word Essentials | |||
| New Word Document and Templates | 00:02:00 | ||
| Tabs, Ribbons and Groups | 00:03:00 | ||
| Zoom and Rulers in Word | 00:02:00 | ||
| Editing the Word Document | 00:03:00 | ||
| Insert Pictures with Word | 00:05:00 | ||
| Insert Shape and Text Box in Word | 00:02:00 | ||
| Review Tab in Word | 00:03:00 | ||
| Layout in Word | 00:02:00 | ||
| File Options in Word | 00:02:00 | ||
| Closing and Reopening in Word | 00:02:00 | ||
| Microsoft PowerPoint Essentials | |||
| New PowerPoint Presentation and Templates | 00:02:00 | ||
| Tabs Ribbons and Groups in PowerPoint | 00:03:00 | ||
| First Slide and Designing the Slide | 00:02:00 | ||
| Home Tab and Updates in PowerPoint | 00:02:00 | ||
| Buttons in PowerPoint | 00:01:00 | ||
| Inserting Pictures in PowerPoint | 00:04:00 | ||
| Presentation Mode | 00:01:00 | ||
| Animations Tab | 00:05:00 | ||
| File Options in PowerPoint | 00:02:00 | ||
| Closing and Reopening in PowerPoint | 00:01:00 | ||
| Microsoft Outlook Essentials | |||
| Setting Up Outlook with Accounts | 00:03:00 | ||
| Tabs, Ribbons and Groups in Outlook | 00:03:00 | ||
| Navigation Bar in Outlook | 00:01:00 | ||
| Organizing Outlook with Favorites and Folders | 00:03:00 | ||
| Additional Options inside Outlook Tabs | 00:01:00 | ||
| Reading, Writing and Receiving Emails | 00:08:00 | ||
| Attaching Items in Outlook Mails | 00:03:00 | ||
| The View Tab in Outlook | 00:02:00 | ||
| Create a Rule to move emails to a folder | 00:04:00 | ||
| Insert a screen shot from Excel | 00:02:00 | ||
| Microsoft Excel Keyboard Shortcuts | |||
| Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
| Table Excel Keyboard Shortcuts | 00:02:00 | ||
| Editing Excel Keyboard Shortcuts | 00:05:00 | ||
| Formula Excel Keyboard Shortcuts | 00:03:00 | ||
| Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
| Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
| Administration Bundle Course - Old Version | |||
| Administrative Management | |||
| Module One – Getting Started | 00:05:00 | ||
| Module Two – Why Your Office Needs Administrative Procedures | 00:05:00 | ||
| Module Three – Gathering the Right Tools | 00:05:00 | ||
| Module Four – Identifying Procedures to Include | 00:05:00 | ||
| Module Five – Top Five Procedures to Record | 00:05:00 | ||
| Module Six – What to Include in Your Binder (I) | 00:05:00 | ||
| Module Seven – What to Include in Your Binder (II) | 00:05:00 | ||
| Module Eight – Organizing Your Binder | 00:05:00 | ||
| Module Nine – What Not to Include in the Procedure Guide | 00:05:00 | ||
| Module Ten – Share Office Procedure Guide | 00:05:00 | ||
| Module Eleven – Successfully Executing the Guide | 00:05:00 | ||
| Module Twelve – Wrapping Up | 00:05:00 | ||
| Admin Support | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Getting Organized (I) | 00:05:00 | ||
| Module Three – Getting Organized (II) | 00:05:00 | ||
| Module Four – Managing Time | 00:05:00 | ||
| Module Five – Getting It All Done On Time | 00:05:00 | ||
| Module Six – Special Tasks | 00:05:00 | ||
| Module Seven – Verbal Communication Skills | 00:05:00 | ||
| Module Eight – Non-Verbal Communication Skills | 00:05:00 | ||
| Module Nine – Empowering Yourself | 00:05:00 | ||
| Module Ten – The Team of Two | 00:05:00 | ||
| Module Eleven – Taking Care of Yourself | 00:05:00 | ||
| Module Twelve – Wrapping Up | 00:05:00 | ||
| Personal Assistant | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Your Manager | 01:00:00 | ||
| Module Three – Administrative Soft Skills | 01:00:00 | ||
| Module Four – Effective Time Management | 01:00:00 | ||
| Module Five – Meeting Management | 01:00:00 | ||
| Module Six – Tools of the Trade (I) | 01:00:00 | ||
| Module Seven – Tools of the Trade (II) | 01:00:00 | ||
| Module Eight – Being an Effective Gatekeeper | 01:00:00 | ||
| Module Nine – Organizational Skills | 01:00:00 | ||
| Module Ten – Confidentiality Guidelines | 01:00:00 | ||
| Module Eleven – Special Tasks | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Executive and Personal Assistant Training Course- Activities | 00:00:00 | ||
| Business Writing | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Words | 01:00:00 | ||
| Module Three – Constructing Sentences | 01:00:00 | ||
| Module Four – Creating Paragraphs | 01:00:00 | ||
| Module Five – Writing Meeting Agendas | 01:00:00 | ||
| Module Six – Writing E-mails | 01:00:00 | ||
| Module Seven – Writing Business Letters | 01:00:00 | ||
| Module Eight – Writing Proposals | 01:00:00 | ||
| Module Nine – Writing Reports | 01:00:00 | ||
| Module Ten – Other Types of Documents | 01:00:00 | ||
| Module Eleven – Proofreading and Finishing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Customer Service | |||
| Introduction To Customer Service | 00:15:00 | ||
| The Power of Positive Thinking in Customer Service | 00:30:00 | ||
| Types of Difficult Customers and How to Help them | 01:00:00 | ||
| How to Deal with Difficult Customers | 00:30:00 | ||
| Conclusion | 00:15:00 | ||
| Time Management | |||
| Where Do You Spend Your Time | 01:00:00 | ||
| Managing Tasks | 01:00:00 | ||
| Planning | 01:00:00 | ||
| Goals | 01:00:00 | ||
| Tips From The Gurus | 01:00:00 | ||
| Wrapping Up | 00:15:00 | ||
| Organisational Skills | |||
| Module One – Getting Started | 00:05:00 | ||
| Module Two – Remove the Clutter | 00:05:00 | ||
| Module Three – Prioritize | 00:05:00 | ||
| Module Four – Scheduling Your Time | 00:05:00 | ||
| Module Five – To Do Lists | 00:05:00 | ||
| Module Six – Paper and Paperless Storage | 00:05:00 | ||
| Module Seven – Organization in Your Work Area | 00:05:00 | ||
| Module Eight – Tools to Fight Procrastination | 00:05:00 | ||
| Module Nine – Organizing Your Inbox | 00:05:00 | ||
| Module Ten – Avoid the Causes of Disorganization | 00:05:00 | ||
| Module Eleven – Discipline is the Key to Stay Organized | 00:05:00 | ||
| Module Twelve – Wrapping Up | 00:05:00 | ||
| Organisational Skills Course for Administrator- Activities | 00:00:00 | ||
| Self Esteem & Confidence Building | |||
| Module One – Getting Started | 01:00:00 | ||
| Module Two – What Does Self-Confidence Mean To You | 01:00:00 | ||
| Module Three – Obstacles to Our Goals | 01:00:00 | ||
| Module Four – Communication Skills | 01:00:00 | ||
| Module Five – The Importance of Goal Setting | 01:00:00 | ||
| Module Six – Feeling the Part | 01:00:00 | ||
| Module Seven – Looking the Part | 01:00:00 | ||
| Module Eight – Sounding the Part | 01:00:00 | ||
| Module Nine – Powerful Presentations | 00:30:00 | ||
| Module Ten – Coping Techniques | 01:00:00 | ||
| Module Eleven – Dealing with Difficult Behavior | 00:30:00 | ||
| Module Twelve – Wrapping Up | 00:15:00 | ||
| Microsoft Word | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Document | 01:00:00 | ||
| Module Five – Basic Editing Tasks | 01:00:00 | ||
| Module Six – Basic Formatting Tasks | 01:00:00 | ||
| Module Seven – Formatting Paragraphs | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Styles | 01:00:00 | ||
| Module Ten – Formatting the Page | 01:00:00 | ||
| Module Eleven – Sharing Your Document | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Microsoft PowerPoint | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening PowerPoint | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Presentation | 01:00:00 | ||
| Module Five – Working with Text | 01:00:00 | ||
| Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
| Module Seven – Adding Pictures | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Transitions and Animations | 01:00:00 | ||
| Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
| Module Eleven – Showtime! | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Microsoft Excel | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening Excel | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Worksheet | 01:00:00 | ||
| Module Five – Viewing Excel Data | 01:00:00 | ||
| Module Six – Building Formulas | 01:00:00 | ||
| Module Seven – Using Excel Functions | 01:00:00 | ||
| Module Eight – Using Quick Analysis | 01:00:00 | ||
| Module Nine – Formatting Your Data | 01:00:00 | ||
| Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
| Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
| Module Twelve – Wrapping Up | 01:00:00 | ||
Administration Bundle Course
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TAKE THIS COURSE
£175.00£21.00- 1 year
- Level 4
- Course Certificate
- Number of Units213
- Number of Quizzes0
- 3 days, 20 hours Gift this course
