Course Curriculum
Business Performance Management | |||
Welcome | 00:02:00 | ||
Part 1 Introduction and Agenda | 00:03:00 | ||
Concepts in Business Performance Management | 00:05:00 | ||
The Purpose of Management | 00:08:00 | ||
Exercise: Mission and Objectives | 00:04:00 | ||
Part 1 Project | 00:01:00 | ||
Part 2 Introduction and Agenda | 00:02:00 | ||
Management by Objectives | 00:05:00 | ||
The Performance Pyramid | 00:03:00 | ||
The Balanced Scorecard | 00:05:00 | ||
The Lean Philosophy | 00:08:00 | ||
Benefits Realisation | 00:08:00 | ||
Part 2 Project | 00:01:00 | ||
Test your Knowledge 1 | 00:08:00 | ||
Part 3 Measuring Managing and Improving Business Performance | 00:07:00 | ||
Exercise: Performance Measures | 00:05:00 | ||
Analysing Performance Data | 00:05:00 | ||
Operational Metrics | 00:03:00 | ||
Reporting Performance Data | 00:03:00 | ||
Improving Business Performance | 00:10:00 | ||
Exercise: More Performance Measures | 00:04:00 | ||
Key Learning Points | 00:03:00 | ||
Part 3 Project | 00:02:00 | ||
Test your Knowledge 2 | 00:09:00 | ||
Part 4 Nightingale Care 1 | 00:02:00 | ||
Part 4 Nightingale Care Suggested Answer 1 | 00:03:00 | ||
Part 4 Nightingale Care 2 | 00:01:00 | ||
Part 4 Nightingale Care Suggested Answer 2 | 00:03:00 | ||
Part 4 Nightingale Care 3 | 00:01:00 | ||
Part 4 Nightingale Care Suggested Answer 3 | 00:02:00 | ||
Part 4 Nightingale Care 4 | 00:01:00 | ||
Part 4 Nightingale Care Suggested Answer 4 | 00:03:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
Business Performance Management Level 2