Course Curriculum
| Business Performance Management | |||
| Welcome | 00:02:00 | ||
| Part 1 Introduction and Agenda | 00:03:00 | ||
| Concepts in Business Performance Management | 00:05:00 | ||
| The Purpose of Management | 00:08:00 | ||
| Exercise: Mission and Objectives | 00:04:00 | ||
| Part 1 Project | 00:01:00 | ||
| Part 2 Introduction and Agenda | 00:02:00 | ||
| Management by Objectives | 00:05:00 | ||
| The Performance Pyramid | 00:03:00 | ||
| The Balanced Scorecard | 00:05:00 | ||
| The Lean Philosophy | 00:08:00 | ||
| Benefits Realisation | 00:08:00 | ||
| Part 2 Project | 00:01:00 | ||
| Test your Knowledge 1 | 00:08:00 | ||
| Part 3 Measuring Managing and Improving Business Performance | 00:07:00 | ||
| Exercise: Performance Measures | 00:05:00 | ||
| Analysing Performance Data | 00:05:00 | ||
| Operational Metrics | 00:03:00 | ||
| Reporting Performance Data | 00:03:00 | ||
| Improving Business Performance | 00:10:00 | ||
| Exercise: More Performance Measures | 00:04:00 | ||
| Key Learning Points | 00:03:00 | ||
| Part 3 Project | 00:02:00 | ||
| Test your Knowledge 2 | 00:09:00 | ||
| Part 4 Nightingale Care 1 | 00:02:00 | ||
| Part 4 Nightingale Care Suggested Answer 1 | 00:03:00 | ||
| Part 4 Nightingale Care 2 | 00:01:00 | ||
| Part 4 Nightingale Care Suggested Answer 2 | 00:03:00 | ||
| Part 4 Nightingale Care 3 | 00:01:00 | ||
| Part 4 Nightingale Care Suggested Answer 3 | 00:02:00 | ||
| Part 4 Nightingale Care 4 | 00:01:00 | ||
| Part 4 Nightingale Care Suggested Answer 4 | 00:03:00 | ||
| Certificate and Transcript | |||
| Order Your Certificates or Transcripts | 00:00:00 | ||
Business Performance Management Level 2







