Description
Become an Operations Manager and fast track your career in the comfort of your own home.
This Operations Manager Level 3, 4 and 5 course is designed to help you understand the role and responsibilities of an operations manager, to equip you with the necessary skills to kickstart your career in this field.
After completing this course, you will have a sound understanding of how to manage the production process and redesign business operations to ensure high-quality projects and services.
Learning Objectives
- Understand what operations management is and what makes you a good operations manager
- Learn the functions and responsibilities of operations manager personnel
- Discover useful process management techniques and strategies
- Understand the importance of efficient supply chain management, including various components of a supply chain and the need to configure them appropriately
- Have a better knowledge of business process life cycle, inventory management and stock control
- Learn about quality control in operations management
- Get a deeper understanding of the common challenges confronted in operations management
- Understand and relate the concept of Six Sigma
- Identify techniques for overcoming the bullwhip effect in supply chains
- Use relevant tools and techniques to analyse quality problems
Who is this Course for?
This Operations Manager Level 3, 4 and 5 program is perfect for those that currently work in an operational environment and want to progress to a more senior role in the organisation. It can also benefit team leaders and entrepreneurs. Completion of the course will result in the receipt of a valid certificate to prove their achievement. You can perform long-distance learning with our flexible modules and study them completely at your own convenience.
Entry Requirement
- This course is available to all learners, of all academic backgrounds.
- A good understanding of the English language, numeracy and ICT are required to attend this course.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
This Operations Manager Level 3, 4 and 5 course will give you everything you need to become the inspirational leader member of an operations team. This would suit those who work as;
- Quality Manager
- Inventory Controller or Planner
- Quality Controller
- Logistics Coordinator
- Operations Manager
Course Curriculum
Module 01: Operations Management | |||
Designing Your Organisational Structure | 00:30:00 | ||
Introduction to Operations Management | 00:15:00 | ||
Understanding Financial Terms | 00:30:00 | ||
Getting the Right People in Place | 00:15:00 | ||
Getting Your Product Together | 00:15:00 | ||
Building a Corporate Brand | 00:30:00 | ||
Marketing Your Product | 01:00:00 | ||
Selling Your Product | 00:15:00 | ||
Planning for the Future | 00:15:00 | ||
Goal Setting and Goal Getting | 00:30:00 | ||
Succession Planning 101 | 00:15:00 | ||
Managing Your Money | 00:15:00 | ||
Ethics 101 | 00:15:00 | ||
Building a Strong Customer Care Team | 00:15:00 | ||
Training Employees for Success | 00:15:00 | ||
Leadership Essentials | 00:15:00 | ||
Assessment Module 01 | |||
Module 01 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 02: Process Management | |||
The Fundamentals of Business Process Management | 00:30:00 | ||
Defining Business Process Management | 00:30:00 | ||
The Business Process Life Cycle | 00:15:00 | ||
The Vision Phase | 00:15:00 | ||
The Design Phase | 01:00:00 | ||
The Modeling Phase | 00:30:00 | ||
The Execution Phase | 01:00:00 | ||
The Monitoring Phase | 00:30:00 | ||
The Optimising Phase | 01:00:00 | ||
Assessment Module 02 | |||
Module 02 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 03: Supply Chain Management | |||
Supply Chain Management | 00:45:00 | ||
Assessment Module 03 | |||
Module 03 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 04: Gap Analysis | |||
What is Gap Analysis? | 00:30:00 | ||
The Gap Analysis Process | 00:30:00 | ||
Supporting Tools | 00:30:00 | ||
Creating a Gap Analysis Report | 00:15:00 | ||
Understanding Lean | 00:30:00 | ||
The Toyota Production System | 00:30:00 | ||
The Toyota Production System House | 00:15:00 | ||
The Five Critical Improvement Concepts | 00:15:00 | ||
Understanding Value with the Kano Model | 00:15:00 | ||
Types of Waste | 00:15:00 | ||
Creating a Lean Enterprise | 00:15:00 | ||
The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
Using the R-DMAIC-S Model | 00:15:00 | ||
Lean Thinking Tools | 00:15:00 | ||
Kaizen Events | 00:00:00 | ||
Data Gathering and Mapping | 00:30:00 | ||
A Plan to Take Home | 00:15:00 | ||
Defining Continuous Improvement | 00:15:00 | ||
Stage One – Identify Areas For Improvement | 00:15:00 | ||
Stage Two – Create a Plan for Improvement | 00:15:00 | ||
Stage Three – Implement the Changes | 00:15:00 | ||
Stage Four – Review the Impact | 00:15:00 | ||
Assessment Module 04 | |||
Module 04 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 05: Planning and Sourcing Operations | |||
Planning and Sourcing Operations | 00:35:00 | ||
Assessment Module 05 | |||
Module 05 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 06: Purchasing and Procurement Management | |||
Purchasing and Procurement Management | 01:40:00 | ||
Assessment Module 06 | |||
Module 06 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 07: Six Sigma Basics | |||
Six Sigma | 01:00:00 | ||
Assessment Module 07 | |||
Module 07 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 08: Inventory Management | |||
What is Inventory? | 00:10:00 | ||
Types of Inventory | 00:05:00 | ||
Key Players | 00:10:00 | ||
Setting up the Warehouse | 00:05:00 | ||
What Makes a Good Inventory Management System? | 00:05:00 | ||
The Warehouse Inventory Cycle | 00:15:00 | ||
Identifying Demand | 00:15:00 | ||
The Receiving Process | 00:05:00 | ||
Validating Inventory | 00:15:00 | ||
The Put-Away Process | 00:15:00 | ||
Maintaining Inventory Accuracy | 00:30:00 | ||
The Outbound Process | 00:30:00 | ||
Industry Trends | 00:15:00 | ||
Assessment Module 08 | |||
Module 08 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 09: Project Management | |||
Project Management | 00:40:00 | ||
Assessment Module 09 | |||
Module 09 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 10: Quality Management | |||
Concept of Quality | FREE | 00:19:00 | |
Key Terms | 00:23:00 | ||
Categories | 00:21:00 | ||
Customer Input | 00:11:00 | ||
Plan Quality | 00:08:00 | ||
Design of Experiments | 00:07:00 | ||
Quality Control | 00:11:00 | ||
Control Charts | 00:11:00 | ||
Sampling | 00:11:00 | ||
Six Sigma | 00:08:00 | ||
The Steps | 00:10:00 | ||
The 6 Six Sigma Challenges | 00:06:00 | ||
Assessment Module 10 | |||
Module 10 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Module 11: Risk Assessment and Management | |||
Risk Assessment and Management | 00:15:00 | ||
Assessment Module 11 | |||
Module 11 Final Quiz Exam – Certified Operations Manager Level 3, 4 and 5 | 00:10:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
Overall Course Content
This combined course content for operation manager includes Level 3, Level 4 and Level 5 in very rich in skills set with capability to provide effective operations managementservices.
Thanks,
Manfred