Facilities Management Diploma

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Fast-track your career as a facilities manager or facilities leader with the Facilities Management Diploma. This diploma course is endorsed by ABC Awards – an organisation that ensures professional, reputable certification for further education.

This intensive diploma course is ideal for beginners in this field or those who wish to develop their existing skills. It offers practical training starting with an introduction to facilities management and the role of a facilities manager. You will explore the facility life cycle in-depth, and the process of overseeing and maintaining all business operations efficiently. 

Throughout this course, you will develop essential project management, strategic planning, logistic, and communications skills which you can apply in everyday work activities. This course includes practical exercises which you can study in your own time. On successful completion, you will have the expertise to make effective business decisions in day-to-day operations, and ensure a safe working environment for all.

Learning Objectives

  • Get a sweeping overview of facilities management.
  • Carry out duties with a highly-trained level of skill, talents and on-the-ground knowledge.
  • Explore a wide range of service types within facilities management.
  • Understand the welfare facilities required in the workplace.
  • Recognise the core connection between sustainable development and facilities management.
  • Familiarise with the productive operations of facilities management in a variety of businesses.
  • Explore the operational areas to improve, and be aware of all changing regulations in the industry.
  • Gain an understanding of the processes involves in managing physical property.
  • Realise the impact of decisions made on every other part of the facility.
  • Learn the objectives of facility management in real estate.
  • Respond to emergencies calmly and speedily.
  • Fix issues and follow procedures in facilities management.
  • Increase efficiency and reduce waste while keeping people safe.
  • Allow teams to work productively and separate the high performers from the rest.
  • Prepare documents and reports on inefficiency and issues.
  • Oversee the maintenance and management of building assets effectively.
  • Gather resources and infrastructure required to perform crucial functions effectively and efficiently, within an organisation.

Who is this Course for?

To become a successful facilities manager, you need a specific skill set and level of expertise that cannot be obtained without adequate training. To climb to the top of the career ladder and boost your earning potential, you will need specialist knowledge that will be provided in this Facilities Management course. Facilities managers play a crucial role in maintaining high standards in buildings and services. Anyone who wishes to advance their prospects in this field will need to complete mandatory studies. Professionals who want to set up their own business will also benefit from the invaluable training this course provides.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Course Gate has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Course Gate to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales


Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate of achievement from ABC & Certa Awards by paying the fee of £108. There is an additional £10 delivery charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Career path

This Facilities Management Diploma  provides expert training to fast-track your career, whether you’re new to facilities management or want to build on your skills. Other career opportunities and roles in this field include:

  • Asset Manager
  • Assistant Property Manager
  • Construction Manager
  • Director, Physical Plant
  • Developer
  • Energy Manager
  • Facilities Coordinator / Supervisor
  • Plant or Operations Manager

Course Curriculum

Module 1: Facility Management
Introduction to Facility Management 00:20:00
Terms and Definitions 00:05:00
Assessment Module 1
Module 01 Final Quiz Exam – Facilities Management 00:10:00
Module 2: Facilities Management in the Workplace
Workplace Facilities 00:35:00
Assessment Module 2
Module 02 Final Quiz Exam – Facilities Management 00:10:00
Module 3: Sustainable Development and Facilities Management
Sustainable Development and Facilities Management 00:30:00
Facilities Life Cycle 00:15:00
Assessment Module 3
Module 03 Final Quiz Exam – Facilities Management 00:10:00
Module 4: Facility Operations
Operations of Facilities 00:25:00
Assessment Module 4
Module 04 Final Quiz Exam – Facilities Management 00:10:00
Module 5: Operations and Maintenance
Operations and Maintenance 00:30:00
Assessment Module 5
Module 05 Final Quiz Exam – Facilities Management 00:10:00
Module 6: Facilities Maintenance Planning, Budgeting and Method
Facilities Maintenance Planning 00:10:00
Maintenance Costs, Finance and Methods 00:10:00
Factors Affecting Maintenance 00:10:00
Assessment Module 6
Module 06 Final Quiz Exam – Facilities Management 00:10:00
Module 7: Performance and Installations Management
Performance Management 00:10:00
Installations Management 00:20:00
Assessment Module 7
Module 07 Final Quiz Exam – Facilities Management 00:10:00
Module 8: Project Management
Project Management 00:30:00
Assessment Module 8
Module 08 Final Quiz Exam – Facilities Management 00:10:00
Module 9: HR Management
Human Resource Management 00:30:00
Assessment Module 9
Module 09 Final Quiz Exam – Facilities Management 00:10:00
Module 10: Real Estate Management, Client Delivery Models & Outsourcing
Real Estate 00:30:00
Client Delivery Models 00:05:00
Outsourcing of Services or In-House Staff 00:15:00
Assessment Module 10
Module 10 Final Quiz Exam – Facilities Management 00:10:00

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