If you love working with people and travelling or desire to become a flight attendant, then you may consider taking this course!
The airline industry is a very impressive industry. It is vital for flight attendants to posse the ability to listen and understand to what customers are saying to handle various situations.
The Flight Attendant Training with Customer Support Skills course is designed to prepare you for this exciting industry, taking you through all the training required for you to enjoy and succeed in this fascinating and satisfying job. This course also demonstrates how to develop your customer service skills and deal with routine tasks, unusual and challenging situations. Besides, you’ll be acquainted with the emergency procedures, the manner of serving meals and drinks, expertise to take care of special needs passengers, and more.
Who is this course for?
Flight Attendant Training with Customer Support Skills is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don’t have to worry about the quality.
Our Flight Attendant Training with Customer Support Skills is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.
|Flight Attendant Training|
|WHY MAKE A CAREER?||00:05:00|
|DUTIES AND RESPONSIBILITIES||00:15:00|
|THE RESPONSIBILITIES OF FLIGHT ATTENDANT, BEFORE AND AFTER EACH FLIGHT||00:05:00|
|AVIATION INDOCTRINATION TRAINING||00:10:00|
|ABNORMAL AND EMERGENCY SITUATIONS TRAINING||00:30:00|
|DEALING WITH THE SITUATIONS||00:15:00|
|HOW TO HANDLE AN IN-FLIGHT EMERGENCY||00:15:00|
|CUSTOMER SERVICE SKILLS||00:15:00|
|BEST QUALITIES TO HIGHLIGHT IN YOUR FLIGHT ATTENDANT APPLICATION RESUME||00:15:00|
|HOW TO BE A STAND-OUT CANDIDATE||00:10:00|
|AIRLINE EMPLOYMENT GLOSSARY||00:10:00|
|GLOSSARY: LIST OF ACRONYMS AND DEFINITIONS||00:20:00|
|Customer Support Skills|
|Customer Care Promo||FREE||00:02:00|
|Exploring Our Own Experiences of Being Customers||00:01:00|
|Exploring Our Own Experiences Part Two||00:05:00|
|Meet and Greet||00:03:00|
|Equality and Diversity||00:07:00|
|Developing Your Telephone Skills||00:12:00|
|Hints and Tips for Best Practice||00:18:00|
|Dealing with Complaints||00:11:00|
|Mock Exam – Flight Attendant Training with Customer Support Skills||00:20:00|
|Final Exam – Flight Attendant Training with Customer Support Skills||00:20:00|
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