Course Curriculum
Module 01: Understanding the Service | |||
Understanding the Service | 00:12:00 | ||
Module 02: Types of Concierge Services | |||
Types of Concierge Services | 00:19:00 | ||
Module 03: Necessary Skills for Any Concierge | |||
Necessary Skills for Any Concierge | 00:26:00 | ||
Module 04: Principles for a Concierge Service Business | |||
Principles for a Concierge Service Business | 00:20:00 | ||
Module 05: Delivering Customer Service | |||
Delivering Customer Service | 00:13:00 | ||
Module 06: Concierge Work Environment and Etiquettes | |||
Concierge Work Environment and Etiquettes | 00:18:00 | ||
Module 07: Emergency Measures for a Hotel Concierge | |||
Emergency Measures for a Hotel Concierge | 00:13:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |

Hospitality