Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry.
Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence.
Enrol now and let your clients have the best travel experience!
Please note that this course only gives you the theoretical knowledge to succeed in this industry. Our Hospitality Course doesn’t entitle you to practise as a professional in this specific sector.
- Familiarise yourself with the various types of concierge services
- Learn the principles for a concierge service business
- Gain the skills to deliver exceptional customer service
- Learn about the concierge work environment and etiquettes
- Enrich your knowledge of the emergency measures of a hotel concierge
Who is this Course for?
This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential.
- This course is available to all learners of all academic backgrounds.
- Good understanding of English language, numeracy and ICT are required to attend this course.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.
On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include:
- Front Office Manager
- General Manager
- Assistant General Manager
- Customer Relationship Officer
- Hotel Manager
- Floor Supervisor
|Module 01: Understanding the Service|
|Understanding the Service||00:12:00|
|Module 02: Types of Concierge Services|
|Types of Concierge Services||00:19:00|
|Module 03: Necessary Skills for Any Concierge|
|Necessary Skills for Any Concierge||00:26:00|
|Module 04: Principles for a Concierge Service Business|
|Principles for a Concierge Service Business||00:20:00|
|Module 05: Delivering Customer Service|
|Delivering Customer Service||00:13:00|
|Module 06: Concierge Work Environment and Etiquettes|
|Concierge Work Environment and Etiquettes||00:18:00|
|Module 07: Emergency Measures for a Hotel Concierge|
|Emergency Measures for a Hotel Concierge||00:13:00|
|Assignment – Hospitality||00:00:00|
|Order your Certificate||00:00:00|