Learning Objectives

• • Familiarise yourself with the various types of concierge services
  • Learn the principles for a concierge service business
  • Gain the skills to deliver exceptional customer service
  • Learn about the concierge work environment and etiquettes
  • Enrich your knowledge of the emergency measures of a hotel concierge

Who is this Course for?

This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential.

Entry Requirement

• • This course is available to all learners of all academic backgrounds.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

CPD Certificate from Course Gate

At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.

Career path

On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include:

• • Concierge
  • Front Office Manager
  • General Manager
  • Assistant General Manager
  • Customer Relationship Officer
  • Hotel Manager
  • Floor Supervisor