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Take This Course
- £21.00
- 1 year
- Intermediate
- Course Certificate
- Number of Units45
- Number of Quizzes0
- 18 hours, 20 minutes Gift this course
Course Overview
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Hotel and Hospitality Management with Hotel Receptionist Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time.
The Hotel and Hospitality Management with Hotel Receptionist Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently.
This course is designed to provide an introduction to Hotel and Hospitality Management with Hotel Receptionist Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area.
Learning Objectives
- Learn the fundamental skills you require to be an expert
- Explore different techniques used by professionals
- Find out the relevant job skills & knowledge to excel in this profession
- Get a clear understanding of the job market and current demand
- Update your skills and fill any knowledge gap to compete in the relevant industry
- CPD accreditation for proof of acquired skills and knowledge
Who is this Course for?
Whether you are a beginner or an existing practitioner, our CPD accredited Hotel and Hospitality Management with Hotel Receptionist Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further.
It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects.
Entry Requirement
Anyone interested in learning more about this subject should take this Hotel and Hospitality Management with Hotel Receptionist Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject.
The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
The Hotel and Hospitality Management with Hotel Receptionist Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market.
Course Curriculum
| Introduction to Hotel Management | |||
| Hotel Business Administration | 00:15:00 | ||
| Type of Hotels | 00:15:00 | ||
| Hotel Administration Structure | 00:15:00 | ||
| Hospitality Management | |||
| Introduction to Hospitality Management | 01:00:00 | ||
| Characteristics of the Hospitality Industry | 00:15:00 | ||
| Relationship Between the Hospitality Industry and Tourism | 00:15:00 | ||
| Influences Which Affect the Industry | 00:05:00 | ||
| The Development of the Hospitality Industry | 00:05:00 | ||
| Hospitality Brands | 00:15:00 | ||
| Accommodation | 00:05:00 | ||
| Food Service | 00:05:00 | ||
| Successful Quality Management | 00:05:00 | ||
| Housekeeping, Engineering & Security | |||
| Housekeeping | 00:15:00 | ||
| Engineering Department | 00:15:00 | ||
| Security Departments | 00:15:00 | ||
| Human Resource Management | |||
| Human Resource Management | 01:00:00 | ||
| Roles of HRM | 00:15:00 | ||
| Quality Management | |||
| Quality Management | 00:15:00 | ||
| Marketing | |||
| Marketing | 00:45:00 | ||
| Market Strategy in Hotel Industry | 00:30:00 | ||
| Interdepartmental Communications Skills | |||
| Interdepartmental Communications | 00:15:00 | ||
| Communication Skills | 00:45:00 | ||
| Hotel Receptionist | |||
| An Overview of Hotel Reception | 01:00:00 | ||
| Hotel Reception Standard Procedures | 00:30:00 | ||
| Communication Skills Required for Hotel Reception | 01:00:00 | ||
| Customer Service in Hotel Reception | 00:30:00 | ||
| Telephone Handling in a Hotel | 01:00:00 | ||
| How to Handle Difficult Hotel Guests | 00:40:00 | ||
| Administrative Skills as a Hotel Receptionist | 00:30:00 | ||
| Computer Skills and Programs | 00:15:00 | ||
| Brand Standards in the Hospitality World | 00:15:00 | ||
| Being a Team Player: Working with Other Hotel Departments | 00:15:00 | ||
| Safety and Security in the Hotel | 01:00:00 | ||
| Sales and Marketing as a Hotel Receptionist | 00:30:00 | ||
| Dressing the Part: Creating the Professional Look in Hospitality | 00:15:00 | ||
| Keeping Stress Under Control on the Job | 00:30:00 | ||
| Legal Issues in Hospitality | 00:30:00 | ||
| The Future for Hotel Receptionists | 00:30:00 | ||
| Hospitality Management | |||
| Introduction to Hospitality | 00:15:00 | ||
| Characteristics of the Hospitality Industry | 00:15:00 | ||
| Relationship Between the Hospitality Industry and Tourism | 00:15:00 | ||
| Types of Accommodation | 00:15:00 | ||
| Types of Room | 00:30:00 | ||
| Types of Hotel Guests | 00:15:00 | ||
| Certificate and Transcript | |||
| Order Your Certificates or Transcripts | 00:00:00 | ||
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Take This Course
- £21.00
- 1 year
- Intermediate
- Course Certificate
- Number of Units45
- Number of Quizzes0
- 18 hours, 20 minutes Gift this course
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