This bundle course is a combination of two related CPD courses to give our learners a comprehensive, high-quality learning experience that will equip them with the essential skills and knowledge they need to work in the lettings industry. By combining an introductory course to lettings negotiation with a relevant skills-based training program, learners will be fully prepared for a successful career in this field.
Learn how to negotiate lettings like a pro and master the art of persuasion, proposing and bargaining with the Lettings Negotiator Diploma. This course is designed to introduce the fundamental principles and practices of lettings negotiating, covering key topics such as lettings management, the different types of agents, lettings management laws and lettings legislation. You will familiarise with the lettings process, learn to build strong relationships with clients and get step-by-step guidance on how to carry out a property valuation.
The Negotiation and Agreement Training course is a skills-based program designed to teach aspiring lettings professionals how to haggle their way to success. It introduces essential strategies for structuring your negotiations, communicating with your clients and bargaining effectively without compromising your landlord’s needs. This instructor-led course is ideal for those who are new to the property industry and want to develop their communication skills to ensure you always seal successful deals.
You Learning Goals:
- Learn the fundamental principles and practices of lettings management
- Familiarise with the lettings agency agreements guideline
- Understand the differences between a lettings agent and estate agent
- Explore the day-to-day role and responsibilities of a lettings agent
- Develop a solid understanding of the property valuation process
- Learn how to implement an effective negotiation strategy and give structure to your negotiations
- Explore techniques for discussing, proposing, bargaining and agreeing
- Have a solid understanding of the dos and learn to avoid common gambits
- Understand how to read your clients body language and develop crucial interpersonal skills
- Familiarise with the proposal stage and learn how to put your proposal into writing
Who is This Course for?
This online lettings certification is ideal for aspiring lettings agents and agents who are new to the industry and wish to boost their professional development with a recognised training certificate. This course is also beneficial for anyone who works in the property market and wants to take their practical knowledge and skills to the next level.
Method of Assessment:
Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.
Certification
After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate for free-of-charge. There is an additional fee to obtain a hardcopy certificate which is £9.
Career Path
This bundle course is a comprehensive 2-in-1 training course, designed to teach those who are looking to kickstart a career in the property industry or want to build their skill set for their professional development. On successful completion, you will have the opportunity to work in a wide range of related industries, in roles such as:
- Lettings Manager
- Lettings Negotiator
- Lettings Agent
- Estate Agent or Lettings Manager
Course Curriculum
**Letting Agent** | |||
Lettings Management | |||
Introduction to Lettings Management | 00:20:00 | ||
Necessary Documents for Lettings Management | 01:30:00 | ||
Lettings Agency Agreements Guideline | 00:15:00 | ||
Types of Agents | 00:15:00 | ||
Knowing Your Clients | 00:30:00 | ||
Property Valuation | 00:30:00 | ||
Property Negotiation | 00:30:00 | ||
Property Management | 00:30:00 | ||
Lettings Management Laws | 00:30:00 | ||
Letting Agent Code of Practice | |||
Introduction to Letting Agent Code of Practice | 00:20:00 | ||
Overarching Standards of Practice | 00:30:00 | ||
Lettings | 00:30:00 | ||
Management and Maintenance | 00:20:00 | ||
Ending the Tenancy and Communications & Resolving Complaints | 00:15:00 | ||
Arrangements | 00:15:00 | ||
Being a Lettings Negotiator | |||
Lettings Management Agent Services | 00:20:00 | ||
Home Loans | 00:15:00 | ||
Knowing When You’re Ready To Buy | 00:15:00 | ||
Is Your Lake Home For Sale? | 01:00:00 | ||
Legal System & Lettings Management UK | |||
An Introduction to the UK legal system | 00:15:00 | ||
Different Types of Investment Structures | 00:15:00 | ||
Title & Registration | 00:15:00 | ||
Finance in Lettings Management | 00:15:00 | ||
Investment Purchase Procedure | 00:15:00 | ||
Acquisition Costs | 00:15:00 | ||
Land Usage | 00:15:00 | ||
Planning & Environment | 00:15:00 | ||
Investment Structure & Key Legislations | 00:15:00 | ||
**Negotiating Skills** | |||
Introduction and The Principles of Collaborative Negotiation | |||
Welcome and Course Overview | 00:06:00 | ||
Why Good Negotiation Practice Leads to Better Relationships | 00:03:00 | ||
Shameless Book Plug | 00:01:00 | ||
Millie’s Cookie Story | 00:07:00 | ||
Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
Giving Structure to Your Negotiation Strategy | |||
Negotiation is not | 00:02:00 | ||
Distinguishing Negotiation from -Haggling | 00:07:00 | ||
The 7 Steps to Negotiation Success | 00:06:00 | ||
Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
Step One – Preparing Yourself for Collaborative Negotiation | |||
Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
The 4 P’s | 00:01:00 | ||
The Importance of Personality | 00:02:00 | ||
We, Then Me | 00:02:00 | ||
Exercise 4: The 4 P’s | 00:01:00 | ||
Step Two – Preparation - Understanding the Power of Variables | |||
Introduction to Variables | 00:04:00 | ||
Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
Using the WIN Matrix | 00:03:00 | ||
Exercise 6: Write Your Win Matrix | 00:02:00 | ||
Step Three – Understanding Your Partner's Point of View | |||
Introduction | 00:01:00 | ||
Example Story- Maps of the World – Dyl’s Den | 00:03:00 | ||
Exercise 7: Stepping Into Your Partner’s Shoes | 00:01:00 | ||
Step Four – Discussing | |||
Introduction- Stating Intentions | 00:04:00 | ||
Co-Active Listening- Are You Really Listening | 00:02:00 | ||
The Power of Pause | 00:01:00 | ||
Exercise 8: Using Open Questions | 00:01:00 | ||
Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
Exercise 10: Socratic Questioning | 00:04:00 | ||
Exercise 11: Creating a Discussion Agreement Statement | 00:01:00 | ||
Step Five – Proposing | |||
Introduction to the Propose Stage | 00:05:00 | ||
Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
Step Six – Bargaining | |||
Introduction | 00:02:00 | ||
Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
The Power of Silence | 00:04:00 | ||
Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
Step Seven – Agreeing | |||
Introduction to Bargaining | 00:04:00 | ||
The Written Columbo | 00:02:00 | ||
Exercise 15: Drafting an “Agreement In Principle” | 00:01:00 | ||
Getting Yourself Out of the Way - The Human Operating System | |||
Introduction – The Missing Link | 00:04:00 | ||
Exercise 16: Noticing Your Thinking | 00:02:00 | ||
What Does this Mean in Your Negotiations? | 00:03:00 | ||
Understanding Personality | |||
Why Personality? | 00:05:00 | ||
Introducing the 4 Colours | 00:04:00 | ||
Introducing the 8 Aspects | 00:04:00 | ||
Inspiration v Discipline Driven | 00:04:00 | ||
Exercise 17: Teddy Bear | 00:01:00 | ||
Big Picture vs Down to Earth | 00:03:00 | ||
Exercise 18: Football Club Trip | 00:01:00 | ||
People Focused vs Outcome Focused | 00:02:00 | ||
Splash App | 00:02:00 | ||
Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
Negotiation with Different ‘Personality Types’ | 00:04:00 | ||
Using the Seven Steps at Home | |||
Introduction | 00:04:00 | ||
Avoiding Common Gambits Some Negotiators Use | |||
Nibbling – The Columbo | 00:02:00 | ||
The Flinch | 00:02:00 | ||
The Red Herring | 00:01:00 | ||
Higher Authority | 00:02:00 | ||
The Reluctant Buyer – Seller | 00:01:00 | ||
The Best of a Bad Choice | 00:01:00 | ||
Conclusion – Can You Really Get More by Giving More? | |||
Conclusion & Thank You | 00:02:00 | ||
Course Resource Files | |||
Negotiation – How to Craft Agreement That Give Everyone More | 00:00:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |

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