Medical Secretary Diploma

4.9( 9 REVIEWS )

In this course, you will receive practical training in all areas of medical secretarial work, covering fundamental topics such as medical coding and billing, record management, medical audio transcriptions, and medical terminology. You will learn valuable transferable and professional skills, and explore the law and legislation behind medical administrative work.

The course is ideal for those who are new to the medical sector and are looking to take their first steps towards a career as a medical secretary.

Learning Objective:

  • The role of a medical secretary, skills and responsibilities
  • Demonstrate an in-depth understanding of human anatomy
  • Understand the basics of first aid and know what to do in the case of a medical emergency
  • Gain a solid understanding of key medical terminology and their definitions
  • Learn the fundamental criteria for medical record management
  • Understand the procedures and process for medical insurance billing and coding 
  • Know how to conduct medical research and understand the law and ethics regarding medical research
  • Get step-by-step training on how to create a medical audio transcription
  • Develop your communication, time-management, organisation and administrative skills

Who is This Course for?

This endorsed training course is ideal for professionals who are looking to kickstart a career in the medical industry in an administrative role. Our online courses are specially designed for distance learning, offering flexible, virtual classroom modules that you can study on a part-time or full-time basis.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.



At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Course Gate has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3  against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Course Gate to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales


Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate by paying the fee of £78. There is an additional £10 postal charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Career Path:

The Medical Secretary Diploma course provides a stepping stone towards a successful career as a medical secretary, with the opportunity to work in a private practice or with the NHS. Through our specialist training, junior medical secretaries can gain the skills and knowledge to work their way up to a senior-level role.

Course Curriculum

Medical Secretary Level 1
Module 1: Medical Secretary and Their Duties
Medical Secretary Introduction 00:05:00
Receptionist Training for Medical Secretary 00:10:00
Assessment Module 1
Module 01 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Module 2: Communication
Communication Skills 00:15:00
Assessment Module 2
Module 02 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Medical Secretary Level 2
Module 3: Audio Transcription & Volunteer Training
Medical Audio Transcription 00:05:00
Medical Volunteer Training 00:05:00
Assessment Module 3
Module 03 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Module 4: First Aid and Human Anatomy
First Aid Training 00:05:00
Human Anatomy and Physiology 00:05:00
Assessment Module 4
Module 04 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Module 5: Medical Terminology
Medical Terminology 00:05:00
Assessment Module 5
Module 05 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Medical Secretary Level 3
Module 6: Management of Medical Records
Management of Medical Records 00:10:00
Assessment Module 6
Module 06 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Module 7: Medical Insurance, Billing and Coding
Medical Insurance, Billing and Coding 00:15:00
Assessment Module 7
Module 07 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Module 8: Research, Laws and Ethics
Medical Research 00:05:00
Medical Law and Ethics 00:10:00
Assessment Module 8
Module 08 Final Quiz Exam – Medical Secretary Diploma 00:10:00
Assignment – Medical Secretary Diploma 2 weeks



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