Description:
The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles.
At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA. You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports.
Who is the course for?
- People interested in maximizing their efficiency in note taking for their jobs
- People interested in working as a stenotype operator or journalist
Entry Requirement:
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment:
- At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
- Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.
- PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
- Affordable, engaging & high-quality e-learning study materials;
- Tutorial videos/materials from the industry leading experts;
- Study in a user-friendly, advanced online learning platform;
- Efficient exam systems for the assessment and instant result;
- The UK & internationally recognized accredited qualification;
- Access to course content on mobile, tablet or desktop from anywhere anytime;
- The benefit of applying for NUS Extra Discount Card;
- 24/7 student support via email.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Curriculum
Minute Taking Basics | |||
What Minutes are | 01:00:00 | ||
What to include/what to ignore | 00:30:00 | ||
Motions and Resolutions | 00:15:00 | ||
Method of recording minutes | 00:30:00 | ||
Reasons for Meeting | 00:30:00 | ||
What is a decision? | 00:15:00 | ||
Minute Taking tips | 00:30:00 | ||
Taking Minutes with OneNote | |||
The Role of a Minute-Taker | 00:30:00 | ||
The Skills of a Minute-Taker | 00:15:00 | ||
Meeting Agreements | 00:15:00 | ||
Minutes Styles | 00:15:00 | ||
What Do I Record | 00:30:00 | ||
Techniques for Preparing Minutes | 00:30:00 | ||
Taking Minutes in an Interactive Meeting | 00:30:00 | ||
The Minute Book | 00:15:00 | ||
Secretarial Interpersonal Skills | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Verbal Communication Skills | 01:00:00 | ||
Module Three – Non-Verbal Communication Skills | 01:00:00 | ||
Module Four – Making Small Talk and Moving Beyond | 01:00:00 | ||
Module Five – Moving the Conversation Along | 01:00:00 | ||
Module Six – Remembering Names | 01:00:00 | ||
Module Seven – Influencing Skills | 01:00:00 | ||
Module Eight – Bringing People to Your Side | 01:00:00 | ||
Module Nine – Sharing Your Opinion | 01:00:00 | ||
Module Ten – Negotiation Basics | 01:00:00 | ||
Module Eleven – Making an Impact | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Developing Interpersonal Skills Course- Activities | 00:00:00 | ||
Administrative Management skills | |||
Module One – Getting Started | 00:05:00 | ||
Module Two – Why Your Office Needs Administrative Procedures | 00:05:00 | ||
Module Three – Gathering the Right Tools | 00:05:00 | ||
Module Four – Identifying Procedures to Include | 00:05:00 | ||
Module Five – Top Five Procedures to Record | 00:05:00 | ||
Module Six – What to Include in Your Binder (I) | 00:05:00 | ||
Module Seven – What to Include in Your Binder (II) | 00:05:00 | ||
Module Eight – Organizing Your Binder | 00:05:00 | ||
Module Nine – What Not to Include in the Procedure Guide | 00:05:00 | ||
Module Ten – Share Office Procedure Guide | 00:05:00 | ||
Module Eleven – Successfully Executing the Guide | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Business Writing | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Working with Words | 01:00:00 | ||
Module Three – Constructing Sentences | 01:00:00 | ||
Module Four – Creating Paragraphs | 01:00:00 | ||
Module Five – Writing Meeting Agendas | 01:00:00 | ||
Module Six – Writing E-mails | 01:00:00 | ||
Module Seven – Writing Business Letters | 01:00:00 | ||
Module Eight – Writing Proposals | 01:00:00 | ||
Module Nine – Writing Reports | 01:00:00 | ||
Module Ten – Other Types of Documents | 01:00:00 | ||
Module Eleven – Proofreading and Finishing | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Self Esteem & Confidence Building | |||
Module One – Getting Started | 01:00:00 | ||
Module Two – What Does Self-Confidence Mean To You | 01:00:00 | ||
Module Three – Obstacles to Our Goals | 01:00:00 | ||
Module Four – Communication Skills | 01:00:00 | ||
Module Five – The Importance of Goal Setting | 01:00:00 | ||
Module Six – Feeling the Part | 01:00:00 | ||
Module Seven – Looking the Part | 01:00:00 | ||
Module Eight – Sounding the Part | 01:00:00 | ||
Module Nine – Powerful Presentations | 00:30:00 | ||
Module Ten – Coping Techniques | 01:00:00 | ||
Module Eleven – Dealing with Difficult Behavior | 00:30:00 | ||
Module Twelve – Wrapping Up | 00:15:00 | ||
Mock Exam | |||
Final Exam |
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