Operations Management Level 4

4.7( 8 REVIEWS )
500 STUDENTS

The Operations Management Level 4 course is an in-depth training course, designed to train those who work in operations management to successfully oversee the process of the creation of goods and services. This course is endorsed by ABC Awards – a regulated organisation that ensures professional, reputable certification for further education.

In this course, you will gain a solid understanding of organisational structure and the fundamental principles of operations management. You will explore the role and responsibilities of an operations manager in detail and the changing nature of operations. Each module covers central topics such as process management, supply chain management, project management, and planning and sourcing.

This course also provides an introduction to Lean project management methodology and the Six Sigma improvement model. On completion, learners will have extensive knowledge of the operations management process, which will allow them to progress to a senior role.

Learning Objectives

  • Understand the fundamental principles of operations management
  • Learn the key differences between purchasing and procurement
  • Familiarise with Six Sigma methodology for process improvement
  • Gain a solid understanding of the basics of project management
  • Develop your knowledge of strategic sourcing in supply chain management
  • Get step-by-step guidance on how to perform a gap analysis
  • Have fundamental knowledge of the different types of inventory and methods in inventory management
  • Develop essential time management, strategic thinking and analytical skills

Who is This Course for?

This course is suitable for operations managers who are new to the field and those who are pursuing a career in operations management and want to gain the relevant skills and certification to ensure their career progression. There are no entry requirements for this course, however, it is beneficial to have some basic knowledge of operations management.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Accreditation

At the end of this course, successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that Course Gate has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Course Gate to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high-quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Certification

Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate by paying the accreditation fee of £88. There is an additional £10 postal charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Career Path

On successful course completion, learners will have the industry knowledge and skills to fast track their career in operations management. Career opportunities in this field include:

  • Operations Manager
  • Operations Lead
  • Operations Administrator
  • Operations Executive
  • Head of Operations
  • Operations Coordinator

Course Curriculum

Module 01: Operations Management
Designing Your Organisational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting and Goal Getting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 101 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Assessment Module 01
Module 01 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 02: Process Management
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimising Phase 01:00:00
Assessment Module 02
Module 02 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 03: Supply Chain Management
Supply Chain Management 00:45:00
Assessment Module 03
Module 03 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 04: Gap Analysis
What is Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Defining Continuous Improvement 00:15:00
Stage One – Identify Areas For Improvement 00:15:00
Stage Two – Create a Plan for Improvement 00:15:00
Stage Three – Implement the Changes 00:15:00
Stage Four – Review the Impact 00:15:00
Assessment Module 04
Module 04 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 05: Planning and Sourcing Operations
Planning and Sourcing Operations 00:35:00
Assessment Module 05
Module 05 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 06: Purchasing and Procurement Management
Purchasing and Procurement Management 01:40:00
Assessment Module 06
Module 06 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 07: Six Sigma Basics
Six Sigma 01:00:00
Assessment Module 07
Module 07 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 08: Inventory Management
What is Inventory? 00:30:00
Types of Inventory 00:15:00
Key Players 00:30:00
Setting up the Warehouse 00:15:00
What Makes a Good Inventory Management System? 00:15:00
The Warehouse Inventory Cycle 00:15:00
Identifying Demand 00:15:00
The Receiving Process 00:15:00
Validating Inventory 00:15:00
The Put-Away Process 00:15:00
Maintaining Inventory Accuracy 00:30:00
The Outbound Process 00:30:00
Industry Trends 00:15:00
Assessment Module 08
Module 08 Final Quiz Exam – Operations Management Level 4 00:10:00
Module 09: Project Management
Project Management 00:40:00
Assessment Module 09
Module 09 Final Quiz Exam – Operations Management Level 4 00:10:00

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