The Operations Management Level 4 course is an in-depth training course, designed to train those who work in operations management to successfully oversee the process of the creation of goods and services. This course is endorsed by ABC Awards – a regulated organisation that ensures professional, reputable certification for further education.
In this course, you will gain a solid understanding of organisational structure and the fundamental principles of operations management. You will explore the role and responsibilities of an operations manager in detail and the changing nature of operations. Each module covers central topics such as process management, supply chain management, project management, and planning and sourcing.
This course also provides an introduction to Lean project management methodology and the Six Sigma improvement model. On completion, learners will have extensive knowledge of the operations management process, which will allow them to progress to a senior role.
- Understand the fundamental principles of operations management
- Learn the key differences between purchasing and procurement
- Familiarise with Six Sigma methodology for process improvement
- Gain a solid understanding of the basics of project management
- Develop your knowledge of strategic sourcing in supply chain management
- Get step-by-step guidance on how to perform a gap analysis
- Have fundamental knowledge of the different types of inventory and methods in inventory management
- Develop essential time management, strategic thinking and analytical skills
Who is This Course for?
This course is suitable for operations managers who are new to the field and those who are pursuing a career in operations management and want to gain the relevant skills and certification to ensure their career progression. There are no entry requirements for this course, however, it is beneficial to have some basic knowledge of operations management.
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
At the end of this course, successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Course Gate has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Course Gate to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards/Certa endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high-quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
Endorsed Certificate of Achievement
At the successful completion of the course, the learners can order an endorsed certificate by paying the accreditation fee of £88. There is an additional £10 postal charge for international students.
Certificate of Completion from Course Gate
At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.
On successful course completion, learners will have the industry knowledge and skills to fast track their career in operations management. Career opportunities in this field include:
- Operations Manager
- Operations Lead
- Operations Administrator
- Operations Executive
- Head of Operations
- Operations Coordinator
|Module 01: Operations Management|
|Designing Your Organisational Structure||00:30:00|
|Introduction to Operations Management||00:15:00|
|Understanding Financial Terms||00:30:00|
|Getting the Right People in Place||00:15:00|
|Getting Your Product Together||00:15:00|
|Building a Corporate Brand||00:30:00|
|Marketing Your Product||01:00:00|
|Selling Your Product||00:15:00|
|Planning for the Future||00:15:00|
|Goal Setting and Goal Getting||00:30:00|
|Succession Planning 101||00:15:00|
|Managing Your Money||00:15:00|
|Building a Strong Customer Care Team||00:15:00|
|Training Employees for Success||00:15:00|
|Assessment Module 01|
|Module 01 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 02: Process Management|
|The Fundamentals of Business Process Management||00:30:00|
|Defining Business Process Management||00:30:00|
|The Business Process Life Cycle||00:15:00|
|The Vision Phase||00:15:00|
|The Design Phase||01:00:00|
|The Modeling Phase||00:30:00|
|The Execution Phase||01:00:00|
|The Monitoring Phase||00:30:00|
|The Optimising Phase||01:00:00|
|Assessment Module 02|
|Module 02 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 03: Supply Chain Management|
|Supply Chain Management||00:45:00|
|Assessment Module 03|
|Module 03 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 04: Gap Analysis|
|What is Gap Analysis?||00:30:00|
|The Gap Analysis Process||00:30:00|
|Creating a Gap Analysis Report||00:15:00|
|The Toyota Production System||00:30:00|
|The Toyota Production System House||00:15:00|
|The Five Critical Improvement Concepts||00:15:00|
|Understanding Value with the Kano Model||00:15:00|
|Types of Waste||00:15:00|
|Creating a Lean Enterprise||00:15:00|
|The Plan, Do, Study, Act (PDSA) Cycle||00:15:00|
|Using the R-DMAIC-S Model||00:15:00|
|Lean Thinking Tools||00:15:00|
|Data Gathering and Mapping||00:30:00|
|A Plan to Take Home||00:15:00|
|Defining Continuous Improvement||00:15:00|
|Stage One – Identify Areas For Improvement||00:15:00|
|Stage Two – Create a Plan for Improvement||00:15:00|
|Stage Three – Implement the Changes||00:15:00|
|Stage Four – Review the Impact||00:15:00|
|Assessment Module 04|
|Module 04 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 05: Planning and Sourcing Operations|
|Planning and Sourcing Operations||00:35:00|
|Assessment Module 05|
|Module 05 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 06: Purchasing and Procurement Management|
|Purchasing and Procurement Management||01:40:00|
|Assessment Module 06|
|Module 06 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 07: Six Sigma Basics|
|Assessment Module 07|
|Module 07 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 08: Inventory Management|
|What is Inventory?||00:10:00|
|Types of Inventory||00:05:00|
|Setting up the Warehouse||00:05:00|
|What Makes a Good Inventory Management System?||00:05:00|
|The Warehouse Inventory Cycle||00:15:00|
|The Receiving Process||00:05:00|
|The Put-Away Process||00:15:00|
|Maintaining Inventory Accuracy||00:30:00|
|The Outbound Process||00:30:00|
|Assessment Module 08|
|Module 08 Final Quiz Exam – Operations Management Level 4||00:10:00|
|Module 09: Project Management|
|Assessment Module 09|
|Module 09 Final Quiz Exam – Operations Management Level 4||00:10:00|
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