Take steps to become a fully qualified operations manager, and ensure maximum efficiency in all areas of business with the Operations Management Level 5 Diploma. This diploma course is endorsed by ABC Awards – an organisation that ensures professional, reputable certification for further education.
This operations management course is designed to help you understand the role and responsibilities of an operations manager, to equip you with the necessary skills to kickstart your career in this field. This course offers in-depth knowledge of critical topics such as supply chain management, the business process life cycle, and the Toyota Production System. Learn how to reduce waste in a construction environment with Lean methodology and discover the five critical improvement concepts to boost operational productivity.
After completing this course, you will have a sound understanding of how to manage the production process and redesign business operations to ensure high-quality projects and services.
- Understand what operations management is and what makes you a good operations manager
- Learn the functions and responsibilities of operations manager personnel
- Discover useful process management techniques and strategies
- Understand the importance of efficient supply chain management, including various components of a supply chain and the need to configure them appropriately
- Have a better knowledge of business process life cycle, inventory management and stock control
- Learn about quality control in operations management
- Get a deeper understanding of the common challenges confronted in operations management
- Understand and relate the concept of Six Sigma
- Identify techniques for overcoming the bullwhip effect in supply chains
- Use relevant tools and techniques to analyse quality problems
Who is this Course for?
This endorsed diploma is designed to provide specialist knowledge of all areas of operations management for those who are at an advanced level of leadership in this field. This course will particularly benefit business owners, senior management personnel and supervisors who want to take their professional skills to the next level, or achieve a promotion. Entrepreneurs and individuals who wish to set up their own business will also benefit from the practical knowledge and in-depth information provided in this advanced training program.
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Course Gate has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Course Gate to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
Endorsed Certificate of Achievement
At the successful completion of the course, the learners can order an endorsed certificate by paying the fee of £108. There is an additional £10 postal charge for international students.
Certificate of Completion from Course Gate
At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9.
This advanced Operations Management Level 5 Diploma is suitable for business owners, entrepreneurs, supervisors and also those who want to set up their own business. Related roles in the field of operations management include:
- Inventory Controller
- Quality Manager
- Inventory Planner
- Quality Controller
- Supply Chain Planner
- Logistics Coordinator
- Operations Manager
|Module 01: Operations Management|
|Designing Your Organisational Structure||00:30:00|
|Introduction to Operations Management||00:15:00|
|Understanding Financial Terms||00:30:00|
|Getting the Right People in Place||00:15:00|
|Getting Your Product Together||00:15:00|
|Building a Corporate Brand||00:30:00|
|Marketing Your Product||01:00:00|
|Selling Your Product||00:15:00|
|Planning for the Future||00:15:00|
|Goal Setting and Goal Getting||00:30:00|
|Succession Planning 101||00:15:00|
|Managing Your Money||00:15:00|
|Building a Strong Customer Care Team||00:15:00|
|Training Employees for Success||00:15:00|
|Assessment Module 01|
|Module 01 Final Quiz Exam – Operations Management||00:10:00|
|Module 02: Process Management|
|The Fundamentals of Business Process Management||00:30:00|
|Defining Business Process Management||00:30:00|
|The Business Process Life Cycle||00:15:00|
|The Vision Phase||00:15:00|
|The Design Phase||01:00:00|
|The Modeling Phase||00:30:00|
|The Execution Phase||01:00:00|
|The Monitoring Phase||00:30:00|
|The Optimising Phase||01:00:00|
|Assessment Module 02|
|Module 02 Final Quiz Exam – Operations Management||00:10:00|
|Module 03: Supply Chain Management|
|Supply Chain Management||00:45:00|
|Assessment Module 03|
|Module 03 Final Quiz Exam – Operations Management||00:10:00|
|Module 04: Gap Analysis|
|What is Gap Analysis?||00:30:00|
|The Gap Analysis Process||00:30:00|
|Creating a Gap Analysis Report||00:15:00|
|The Toyota Production System||00:30:00|
|The Toyota Production System House||00:15:00|
|The Five Critical Improvement Concepts||00:15:00|
|Understanding Value with the Kano Model||00:15:00|
|Types of Waste||00:15:00|
|Creating a Lean Enterprise||00:15:00|
|The Plan, Do, Study, Act (PDSA) Cycle||00:15:00|
|Using the R-DMAIC-S Model||00:15:00|
|Lean Thinking Tools||00:15:00|
|Data Gathering and Mapping||00:30:00|
|A Plan to Take Home||00:15:00|
|Defining Continuous Improvement||00:15:00|
|Stage One – Identify Areas For Improvement||00:15:00|
|Stage Two – Create a Plan for Improvement||00:15:00|
|Stage Three – Implement the Changes||00:15:00|
|Stage Four – Review the Impact||00:15:00|
|Assessment Module 04|
|Module 04 Final Quiz Exam – Operations Management||00:10:00|
|Module 05: Planning and Sourcing Operations|
|Planning and Sourcing Operations||00:35:00|
|Assessment Module 05|
|Module 05 Final Quiz Exam – Operations Management||00:10:00|
|Module 06: Purchasing and Procurement Management|
|Purchasing and Procurement Management||01:40:00|
|Assessment Module 06|
|Module 06 Final Quiz Exam – Operations Management||00:10:00|
|Module 07: Six Sigma Basics|
|Assessment Module 07|
|Module 07 Final Quiz Exam – Operations Management||00:10:00|
|Module 08: Inventory Management|
|What is Inventory?||00:10:00|
|Types of Inventory||00:05:00|
|Setting up the Warehouse||00:05:00|
|What Makes a Good Inventory Management System?||00:05:00|
|The Warehouse Inventory Cycle||00:15:00|
|The Receiving Process||00:05:00|
|The Put-Away Process||00:15:00|
|Maintaining Inventory Accuracy||00:30:00|
|The Outbound Process||00:30:00|
|Assessment Module 08|
|Module 08 Final Quiz Exam – Operations Management||00:10:00|
|Module 09: Project Management|
|Assessment Module 09|
|Module 09 Final Quiz Exam – Operations Management||00:10:00|
|Module 10: Quality Management|
|Concept of Quality||FREE||00:19:00|
|Design of Experiments||00:07:00|
|The 6 Six Sigma Challenges||00:06:00|
|Assessment Module 10|
|Module 10 Final Quiz Exam – Operations Management||00:10:00|
|Module 11: Risk Assessment and Management|
|Risk Assessment and Management||00:15:00|
|Assessment Module 11|
|Module 11 Final Quiz Exam – Operations Management||00:10:00|