Operations Management Level 5 Diploma

4( 1 REVIEWS )

Operations Management Level 5 Diploma

4( 1 REVIEWS )

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Operations Management Level 5 Diploma TAKE THIS COURSE loader 1

Take steps to become a fully qualified operations manager, and ensure maximum efficiency in all areas of business with the Operations Management Level 5 Diploma. 

This operations management course is designed to help you understand the role and responsibilities of an operations manager, to equip you with the necessary skills to kickstart your career in this field. This course offers in-depth knowledge of critical topics such as supply chain management, the business process life cycle, and the Toyota Production System. Learn how to reduce waste in a construction environment with Lean methodology and discover the five critical improvement concepts to boost operational productivity.

After completing this course, you will have a sound understanding of how to manage the production process and redesign business operations to ensure high-quality projects and services.

Learning Objectives

  • Understand what operations management is and what makes you a good operations manager
  • Learn the functions and responsibilities of operations manager personnel
  • Discover useful process management techniques and strategies
  • Understand the importance of efficient supply chain management, including various components of a supply chain and the need to configure them appropriately
  • Have a better knowledge of business process life cycle, inventory management and stock control
  • Learn about quality control in operations management
  • Get a deeper understanding of the common challenges confronted in operations management
  • Understand and relate the concept of Six Sigma
  • Identify techniques for overcoming the bullwhip effect in supply chains
  • Use relevant tools and techniques to analyse quality problems

Who is this Course for?

This endorsed diploma is designed to provide specialist knowledge of all areas of operations management for those who are at an advanced level of leadership in this field. This course will particularly benefit business owners, senior management personnel and supervisors who want to take their professional skills to the next level or achieve promotion. Entrepreneurs and individuals who wish to set up their own business will also benefit from the practical knowledge and in-depth information provided in this advanced training program.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • A good understanding of the English language, numeracy and ICT are required to attend this course.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Certificate of Achievement

Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate by paying the fee of £108. There is an additional £10 postal charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99.

Career path

This advanced Operations Management Level 5 Diploma is suitable for business owners, entrepreneurs, supervisors and also those who want to set up their own business. Related roles in the field of operations management include:

  • Inventory Controller
  • Quality Manager
  • Inventory Planner
  • Quality Controller
  • Supply Chain Planner
  • Logistics Coordinator
  • Operations Manager

Course Curriculum

Module 01: Operations Management
Designing Your Organisational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting and Goal Getting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 101 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Assessment Module 01
Module 01 Final Quiz Exam – Operations Management 00:10:00
Module 02: Process Management
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimising Phase 01:00:00
Assessment Module 02
Module 02 Final Quiz Exam – Operations Management 00:10:00
Module 03: Supply Chain Management
Supply Chain Management 00:45:00
Assessment Module 03
Module 03 Final Quiz Exam – Operations Management 00:10:00
Module 04: Gap Analysis
What is Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Defining Continuous Improvement 00:15:00
Stage One – Identify Areas For Improvement 00:15:00
Stage Two – Create a Plan for Improvement 00:15:00
Stage Three – Implement the Changes 00:15:00
Stage Four – Review the Impact 00:15:00
Assessment Module 04
Module 04 Final Quiz Exam – Operations Management 00:10:00
Module 05: Planning and Sourcing Operations
Planning and Sourcing Operations 00:35:00
Assessment Module 05
Module 05 Final Quiz Exam – Operations Management 00:10:00
Module 06: Purchasing and Procurement Management
Purchasing and Procurement Management 01:40:00
Assessment Module 06
Module 06 Final Quiz Exam – Operations Management 00:10:00
Module 07: Six Sigma Basics
Six Sigma 01:00:00
Assessment Module 07
Module 07 Final Quiz Exam – Operations Management 00:10:00
Module 08: Inventory Management
What is Inventory? 00:10:00
Types of Inventory 00:05:00
Key Players 00:10:00
Setting up the Warehouse 00:05:00
What Makes a Good Inventory Management System? 00:05:00
The Warehouse Inventory Cycle 00:15:00
Identifying Demand 00:15:00
The Receiving Process 00:05:00
Validating Inventory 00:15:00
The Put-Away Process 00:15:00
Maintaining Inventory Accuracy 00:30:00
The Outbound Process 00:30:00
Industry Trends 00:15:00
Assessment Module 08
Module 08 Final Quiz Exam – Operations Management 00:10:00
Module 09: Project Management
Project Management 00:40:00
Assessment Module 09
Module 09 Final Quiz Exam – Operations Management 00:10:00
Module 10: Quality Management
Concept of Quality FREE 00:19:00
Key Terms 00:23:00
Categories 00:21:00
Customer Input 00:11:00
Plan Quality 00:08:00
Design of Experiments 00:07:00
Quality Control 00:11:00
Control Charts 00:11:00
Sampling 00:11:00
Six Sigma 00:08:00
The Steps 00:10:00
The 6 Six Sigma Challenges 00:06:00
Assessment Module 10
Module 10 Final Quiz Exam – Operations Management 00:10:00
Module 11: Risk Assessment and Management
Risk Assessment and Management 00:15:00
Assessment Module 11
Module 11 Final Quiz Exam – Operations Management 00:10:00
Operations Management Level 5 Diploma

Course Reviews


1 ratings
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  1. Is well built,strongly recommend


    I’m very pleased with the course, very well built though you need for this type of course to change the video training to read on training.

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