Course Curriculum
Updated Version - Operations Management Level 5 Diploma | |||
Module 01: Introduction to Operations Management | |||
Introduction to Operations Management | 00:21:00 | ||
Module 02: Project Management | |||
Project Management | 00:20:00 | ||
Module 03: Business Development and Succession Planning | |||
Business Development and Succession Planning | 00:25:00 | ||
Module 04: Process Management | |||
Process Management | 00:25:00 | ||
Module 05: Supply Chain Management | |||
Supply Chain Management | 00:21:00 | ||
Module 06: Planning & Forecasting Operations | |||
Planning & Forecasting Operations | 00:21:00 | ||
Module 07: Procurement & Purchasing Management | |||
Procurement & Purchasing Management | 00:21:00 | ||
Module 08: Manufacturing & Delivery Operations | |||
Manufacturing & Delivery Operations | 00:17:00 | ||
Module 09: Quality Management | |||
Quality Management | 00:21:00 | ||
Module 10: Managing Risk and Recovery | |||
Managing Risk and Recovery | 00:27:00 | ||
Module 11: Performance Management | |||
Performance Management | 00:19:00 | ||
Module 12: Talent Management | |||
Talent Management | 00:19:00 | ||
Module 13: Communication Skills | |||
Communication Skills | 00:26:00 | ||
Module 14: Negotiation Techniques | |||
Negotiation Techniques | 00:17:00 | ||
Module 15: Conflict Management | |||
Conflict Management | 00:15:00 | ||
Module 16: Stress Management | |||
Stress Management | 00:17:00 | ||
Module 17: Time Management | |||
Time Management | 00:38:00 | ||
Module 18: Business Environment | |||
Business Environment | 00:17:00 | ||
Module 19: Business Writing Skills | |||
Business Writing Skills | 00:41:00 | ||
Old Version - Operations Management Level 5 Diploma | |||
Module 01: Operations Management | |||
Designing Your Organisational Structure | 00:30:00 | ||
Introduction to Operations Management | 00:15:00 | ||
Understanding Financial Terms | 00:30:00 | ||
Getting the Right People in Place | 00:15:00 | ||
Getting Your Product Together | 00:15:00 | ||
Building a Corporate Brand | 00:30:00 | ||
Marketing Your Product | 01:00:00 | ||
Selling Your Product | 00:15:00 | ||
Planning for the Future | 00:15:00 | ||
Goal Setting and Goal Getting | 00:30:00 | ||
Succession Planning 101 | 00:15:00 | ||
Managing Your Money | 00:15:00 | ||
Ethics 101 | 00:15:00 | ||
Building a Strong Customer Care Team | 00:15:00 | ||
Training Employees for Success | 00:15:00 | ||
Leadership Essentials | 00:15:00 | ||
Assessment Module 01 | |||
Module 01 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 02: Process Management | |||
The Fundamentals of Business Process Management | 00:30:00 | ||
Defining Business Process Management | 00:30:00 | ||
The Business Process Life Cycle | 00:15:00 | ||
The Vision Phase | 00:15:00 | ||
The Design Phase | 01:00:00 | ||
The Modeling Phase | 00:30:00 | ||
The Execution Phase | 01:00:00 | ||
The Monitoring Phase | 00:30:00 | ||
The Optimising Phase | 01:00:00 | ||
Assessment Module 02 | |||
Module 02 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 03: Supply Chain Management | |||
Supply Chain Management | 00:45:00 | ||
Assessment Module 03 | |||
Module 03 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 04: Gap Analysis | |||
What is Gap Analysis? | 00:30:00 | ||
The Gap Analysis Process | 00:30:00 | ||
Supporting Tools | 00:30:00 | ||
Creating a Gap Analysis Report | 00:15:00 | ||
Understanding Lean | 00:30:00 | ||
The Toyota Production System | 00:30:00 | ||
The Toyota Production System House | 00:15:00 | ||
The Five Critical Improvement Concepts | 00:15:00 | ||
Understanding Value with the Kano Model | 00:15:00 | ||
Types of Waste | 00:15:00 | ||
Creating a Lean Enterprise | 00:15:00 | ||
The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
Using the R-DMAIC-S Model | 00:15:00 | ||
Lean Thinking Tools | 00:15:00 | ||
Kaizen Events | 00:00:00 | ||
Data Gathering and Mapping | 00:30:00 | ||
A Plan to Take Home | 00:15:00 | ||
Defining Continuous Improvement | 00:15:00 | ||
Stage One – Identify Areas For Improvement | 00:15:00 | ||
Stage Two – Create a Plan for Improvement | 00:15:00 | ||
Stage Three – Implement the Changes | 00:15:00 | ||
Stage Four – Review the Impact | 00:15:00 | ||
Assessment Module 04 | |||
Module 04 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 05: Planning and Sourcing Operations | |||
Planning and Sourcing Operations | 00:35:00 | ||
Assessment Module 05 | |||
Module 05 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 06: Purchasing and Procurement Management | |||
Purchasing and Procurement Management | 01:40:00 | ||
Assessment Module 06 | |||
Module 06 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 07: Six Sigma Basics | |||
Six Sigma | 01:00:00 | ||
Assessment Module 07 | |||
Module 07 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 08: Inventory Management | |||
What is Inventory? | 00:10:00 | ||
Types of Inventory | 00:05:00 | ||
Key Players | 00:10:00 | ||
Setting up the Warehouse | 00:05:00 | ||
What Makes a Good Inventory Management System? | 00:05:00 | ||
The Warehouse Inventory Cycle | 00:15:00 | ||
Identifying Demand | 00:15:00 | ||
The Receiving Process | 00:05:00 | ||
Validating Inventory | 00:15:00 | ||
The Put-Away Process | 00:15:00 | ||
Maintaining Inventory Accuracy | 00:30:00 | ||
The Outbound Process | 00:30:00 | ||
Industry Trends | 00:15:00 | ||
Assessment Module 08 | |||
Module 08 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 09: Project Management | |||
Project Management | 00:40:00 | ||
Assessment Module 09 | |||
Module 09 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 10: Quality Management | |||
Concept of Quality | FREE | 00:19:00 | |
Key Terms | 00:23:00 | ||
Categories | 00:21:00 | ||
Customer Input | 00:11:00 | ||
Plan Quality | 00:08:00 | ||
Design of Experiments | 00:07:00 | ||
Quality Control | 00:11:00 | ||
Control Charts | 00:11:00 | ||
Sampling | 00:11:00 | ||
Six Sigma | 00:08:00 | ||
The Steps | 00:10:00 | ||
The 6 Six Sigma Challenges | 00:06:00 | ||
Assessment Module 10 | |||
Module 10 Final Quiz Exam – Operations Management | 00:10:00 | ||
Module 11: Risk Assessment and Management | |||
Risk Assessment and Management | 00:15:00 | ||
Assessment Module 11 | |||
Module 11 Final Quiz Exam – Operations Management | 00:10:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
Operations Management Level 5 Diploma
Is well built,strongly recommend
I’m very pleased with the course, very well built though you need for this type of course to change the video training to read on training.