Course Curriculum
Module 1: Introduction To Personal Assistant | |||
Introduction to Personal Assistant | 00:20:00 | ||
Module 2: Business Telephone Skills | |||
Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss And Company | |||
Representing Your Boss and Company | 00:34:00 | ||
Module 4: Mail Services And Shipping | |||
Mail Services and Shipping | 00:34:00 | ||
Module 5: Travel Arrangements | |||
Travel Arrangements | 00:25:00 | ||
Module 6: Organising Meeting And Conferences | |||
Organising Meeting and Conferences | 00:25:00 | ||
Module 7: Time Management | |||
Time Management | 00:35:00 | ||
Module 8: Record Keeping And Filing Systems | |||
Record Keeping and Filing Systems | 00:30:00 | ||
Module 9: Business Writing Skills | |||
Business Writing Skills | 00:42:00 | ||
Module 10 :Organisational Skills | |||
Organisational Skills | 00:25:00 | ||
Module 11: Communication Skills | |||
Communication Skills | 00:27:00 | ||
Module 12: Customer Service | |||
Customer Service | 00:18:00 | ||
Module 13: Effective Planning And Scheduling | |||
Effective Planning and Scheduling | 00:48:00 | ||
Module 14: Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:27:00 | ||
Module 15: Introduction To Minute Writing | |||
Introduction to Minute Writing | 00:20:00 | ||
Module 16: Preparation For Minute Taking | |||
Preparation for Minute Taking | 00:23:00 | ||
Module 17: The Meeting Structure | |||
The Meeting Structure | 00:16:00 | ||
Module 18: Minute Meeting, Decision And Action | |||
Minute Meetings, Decisions and Actions | 00:18:00 | ||
Module 19: Roles And Responsibility Of Minute Taker | |||
Roles and Responsibility of Minute Taker | 00:26:00 | ||
Module 20: Tips For Minute Taking | |||
Tips for Minute Taking | 00:20:00 | ||
Module 21: Technology In Minute Taking | |||
Technology in Minute Taking | 00:11:00 | ||
Module 22: Building Confidence | |||
Building Confidence | 00:13:00 | ||
Recommended Materials | |||
Recommended Readings – Personal Assistant and Minute Taking | 00:00:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |

Personal Assistant and Minute Taking Diploma
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