Retail is a growing industry, and there’s plenty of options for you if you’re interested in a retail career!
The Retail Assistant Training is designed to provide you with a solid understanding of the most in-demand retail skills and introduce you to the best practices for developing your expertise in project and people management, leadership, sales and customer service, operations, etc.
This comprehensive course is full of information and discusses strong leadership and the ability to train and supervise others, oversee stores, display goods, provide information on products and prices, and many more. Moreover, explore how to deal with difficult and sometimes unexpected situations and be able to work effectively within a team.
Who is this course for?
Retail Assistant Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don’t have to worry about the quality.
Our Retail Assistant Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.
|Introduction to Retail Sector||00:15:00|
|The Retail Sector in The UK||00:25:00|
|What is Retail Sales Assistant||00:20:00|
|Handling Merchandise in Retail Management||00:30:00|
|Structure of Your Business||01:00:00|
|The Sales Process and Checkout||00:30:00|
|POS (Point of Sale) Retail System||00:15:00|
|Importance of Consumer Behaviour||00:30:00|
|Importance of Communication in Retail Industry||00:15:00|
|Understanding Customer Expectations||00:10:00|
|Customer Service And Customer Satisfaction In Retailing||00:10:00|
|Customer Value And Satisfaction||00:15:00|
|Effective Inventory Management||01:00:00|
|Choosing a Retail Store Location||00:30:00|
|Provide Customer Service Excellence To The External Customer||00:30:00|
|Provide Customer Service Excellence To The Internal Customer||00:10:00|
|Standards of Performance||00:30:00|
|Manage Your Suppliers||00:30:00|
|Negotiate The Right Deal With Suppliers||00:30:00|
|Develop Store Security Procedures||00:15:00|
|Management Skills For Leading Your Team||00:15:00|
|The Retail Marketing Mix||00:30:00|
|Levels Of Customer Satisfaction||00:15:00|
|Customer Satisfaction Questionnaire||00:15:00|
|Role of Coupons in Retail Marketing||00:15:00|
|Retail Brand Management||00:15:00|
|Health And Safety Obligations For Retailers||00:15:00|
|Consumer Rights Act||00:30:00|